Skip to main content

Error message when using Jira Cards within the Timeline


This is a blocker for use. 

 

When dropping a Jira Card onto the timeline feature on a board, I cannot adjust the start and end date because I get this message: 

 Failed to update integrated cell value: Update falled; no corresponding Jira field found for com.miro.system.start_date column

This seems to have happened recently, because only last week I was able to drop cards on, and adjust everything manually. We haven’t made any changes in our Jira instance, however I did notice that Jira seems to have rolled out new UI and UX changes, perhaps it is related? 

Either way, I’d love some support on this since I use timeline for ALL my multiple project back of napkin planning.

Was it helpful?

10 replies

  • Author
  • Beginner
  • 2 replies
  • February 20, 2025

Never mind, problem exists between computer and chair.


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2053 replies
  • February 21, 2025

Hi ​@Elliot Jones,

Glad to hear you got it sorted! If you ever run into any other issues with Jira Cards or the Timeline feature, feel free to reach out. Happy to help!


  • Author
  • Beginner
  • 2 replies
  • February 21, 2025
Eca wrote:

Hi ​@Elliot Jones,

Glad to hear you got it sorted! If you ever run into any other issues with Jira Cards or the Timeline feature, feel free to reach out. Happy to help!

I actually thought I had fixed it but alas, it’s not :( 


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2053 replies
  • February 22, 2025

@Elliot Jones thanks for letting me know!

 

I tried this on my end, but I wasn’t able to reproduce the issue. Could you share more details about your setup and the steps leading to the error? If possible, a short video would also help us better understand the problem.

 

 


  • Beginner
  • 2 replies
  • April 10, 2025

@Elliot Jones , 

I’m also getting that error. 
Can you share how you fixed it, what am I doing wrong? Thanks


  • Beginner
  • 2 replies
  • April 10, 2025

@Elliot Jones Never mind, my problem also exists between computer and chair.


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2053 replies
  • April 11, 2025

Hi ​@Ben Enviah,

If it pops up again don’t hesitate to drop a message — happy to help troubleshoot anytime.


  • Beginner
  • 2 replies
  • April 15, 2025

Hi, I am also having this issue with the Jira start and end dates not linking to my Miro board, can you help?


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2053 replies
  • April 16, 2025

Hi ​@Katie_Sc  — thanks for reaching out!

I’d love to help with this. Could you share a bit more about your setup and the exact steps you're taking when trying to link Jira start/end dates to your Miro board? If you’re seeing an error message, feel free to include that as well. A short video or screenshot would also be super helpful in understanding what’s going wrong.

Looking forward to your reply so we can dig into this together!


  • Beginner
  • 2 replies
  • April 17, 2025

Hi ​@Eca, I found that I didn’t have the right permissions in Jira and therefore it wasn’t updating my start and end dates but solved now. Thank you.


Reply