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Hi there,

I’m having an issue where I’ve accidentally been granted an education plan on the wrong account, which now leaves me unable to use my actual student account as I need to. I requested the Education plan not thinking about my university using multiple domains for student emails - one is @student.xxx.dk and the other is @xxx.dk, xxx being the uni. How do I get an education plan transferred from an account that doesn’t exist to the account that I actually use? Or do I just reapply for an education plan with the right email domain knowing that the same name and student ID will be attached to two accounts?

I don’t know how to sort this out, and it looks like I have no way of contacting support since I’m not a premium member 😅

Any help would be much appreciated!

 

Update: I think, I’ve solved it :))

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