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I can log in on the web app, but the desktop app won’t go past the loading logo animation. 

I’ve tried uninstalling the app and preferences and reinstalling and it’s the same.

@Jacob Halton -

This sounds like a support request is needed - have you opened one yet?

Kiron


@Kiron Bondale nope, I was in a hurry and looking for support on the site, it seemed like all they had were these forums. I’ll go look for support tickets 


The form is here @Jacob Halton : https://help.miro.com/hc/en-us/requests/new?referer=community


New version of app doesn't load boards

Mac version downloaded from website on June 6th. The app opens, but it doesn’t even open the “boards” tab. Already tried to reinstall. Working from MacBook Pro (15-inch, 2017), 3.1 GHz Quad-Core Intel Core i7.


@Jacob Halton I found the solution "Reset application/cached data":

 


This happens from time to time and frequently the issue is with the Miro build. The last time this occurred was today, 19 May and in a matter of hours an update that fixed the issue was pushed out. 


I’ve tried uninstalling the app and preferences and reinstalling and it’s the same.

 


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