Corrupt lost image

@Reid - I see that in your previous two posts, Community members attempted to help by asking some questions, but you never replied. 

If you have a paid subscription, have you reported this to the support team?

How to contact Miro support from your dashboard/from within a board → https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6

@Robert Johnson- Not sure I can answer the one question about how I add imagery, as I use the application across multiple devices and upload in a number of different ways.

Honestly, I would LOVE to pay for this program. But how can I pay when it is so unreliable? I doubt I will be given a refund every time it fails to performs the task which it is designed to do.

@Reid - I believe this may have only happened to me once in my 5+ years of using Miro – I say once as I cannot remember for sure if it did or not.

Since you are on a Free Plan, I will open a support ticket from your post – you should receive an email confirmation shortly. Please reply to that email and include:

1. a link to the board from your screenshot above
2. as many details that you can think of relating to your set up, including:
   1. All of the devices that you use Miro with (OS, device type (laptop/tablet/etc.), version of the OS
3. what client you use to access Miro, e.g., browser (which one and version), desktop app, mobile app, tablet app
4. If you use a VPN