Hi ​@Evolanca Slay,

Thanks for sharing the details of your workflow—it sounds like the resolution change is causing a major disruption. I’ll go ahead and convert your post into a support ticket so our team can investigate the issue with the “Copy as Image” function and how it’s impacting the resolution.

You should hear back from the Support team shortly. In the meantime, if there are any additional details or examples you’d like to provide (like the size or format of the exported image), feel free to include them. I’ll make sure they’re passed along.

It would be great if we could fix that.
I use miro for so many things and this was always a key feature which made the board so valuable for me.

​@Eca just let you know. Nobody has reached out to me yet.

1 Month later... still no change, no answer and nobody tried to cantact me.
I don´t wanna bother but a key feature went missing and now my whole workflow is messed up.

Hi ​@Evolanca Slay 

Sorry to hear you’re having issues. Since you are on a paid plan, the fastest way to get help with your account, and get advice on this issue, is to open a Support ticket. Instructions are here.

I just started using Miro and thought it was great how you can visualize a lot of data curves for sample runs on a board next to each other. Each sample gets a timeline with graphs following each other. They are in PDFs. Absolutely great!

Now, if I want to share the joy with others I can’t, the copy as image function that i expected to generate a very large image file gives me these ridiculous blurry/pixelated results. Even worse when I create a frame around it and export that as a PDF in the “best quality” function.

Very disappointing! Potentially a dealbreaker.

Hi ​@Timon Brüggemann  – thanks so much for adding your feedback, and welcome! I’ve added your use case to the ongoing report we’re compiling for the product team. 

​@Evolanca Slay  – I want to sincerely apologize that you never heard back after the initial ticket was created. That shouldn’t have happened, and I completely understand how disruptive this has been to your workflow. I’ve just created a new support ticket on your behalf to make sure this is properly handled and that someone from the team gets back to you directly.