I recently registered at Miro Board as an educator. I am having a problem with the link when I connect the sticky note the size is two then even if I increase the size and the direction does not appear. Can anyone assist me?
+7How are you accessing Miro - could you provide your system configuration? I just tested it on a Windows 10 laptop using Google Chrome and it worked fine so it is likely specific to your configuration.
Kiron
+7you did not specify if you were using the Miro desktop app or a browser. If it is via a browser such as Chrome, please try the same activity by logging into Miro through an incognito browser session and see if the issue recurs.
Kiron
I am accessing Miro via browser not desktop . But if I will upgrade my account which type I have to select as I am registered as student any hint?
+7If you are a student you should be able to use the Education plan. Otherwise, the Starter plan would likely be your best choice if it is just you using it.
Kiron
+7At this point I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center
Kiron
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