Hi all, I am having a weird user experience problem that i have not encountered before. When i am trying to see the setting or the team members on a board - selecting eitehgr icon just creates a new untiltied board… i dont get taken to the list of team members or the settings. We are currently on Business plan license - only have 3 users and 3 boards so i dont think it is a licensing problem. My site admin has told me i am set up as admin too which should mean i can see who can access the boards etc? Driving me nuts,.,.. creating untilted boards uncessarily etc.
Page 1 / 1
Both of these are working as expected for me in Chrome and the Miro desktop app on Windows 11.
If clearing your cache and cookies (or resetting the app data) do not resolve the issue, I’d recommend opening a support ticket by following these steps:
You can also set to the profile settings page by selecting your profile name at the bottom-left corner of the dashboard and then Settings.
Or by going to this link → https://miro.com/app/settings/user-profile/
Yes those features are not working… i have taken screen capture but cant get it to load up here… i have raised support ticket - had a look at the resetting app data - thanks very much for that advice.
Can confirm, this does not work on Version 131.0.6778.86 (Official Build) (arm64) using Mac OS 14.5 (23F79).
Cant use the link you posted, cant use any way to access the settings. ANY miro link I press that is not a board - creates a new board. I have hundreds now. please fix.
Hi
Sorry to hear you’re having issues. I created a support ticket for you and someone from the team will be in touch. Please let us know in this thread what the fix/cause of this issue was and how it was fixed, in case it’s helpful to other users. Thanks!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.