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Can't acces Boards as miro.com keeps redirecting to Miro Academy

  • January 13, 2022
  • 2 replies
  • 866 views
A

I have used Miro multiple times before and have existing Boards. I am accessing via browser.

  1. Today, I clicked on a link to see what the Miro Academy was and clicked through a few lessons.
  2. Now, when I want to access my Boards, it continues to redirect to Miro Academy, even when I manually type miro.com into the browser.
  3. So, when I go to miro.com and login, it redirects to https://academy.miro.com/courses/participant-onboarding?utm_source=whatsnew&utm_medium=post&utm_campaign=december. I have even tried removing the tracking part of the URL.

I would greatly appreciate if anyone can help me escape this infinte loop! 

 

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2 replies

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • January 13, 2022

@Alana FC -

If you are using Miro through a web browser, try clearing your browser history and cache, stopping and restarting the browser and then getting back into Miro.

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
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1 person likes this
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    Alana FC
A
  • Alana FC
  • Author
  • New Here
  • 1 reply
  • January 13, 2022

Thank you @Kiron Bondale. I cleared just the cookies and it worked this morning. 

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