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Billing

  • November 29, 2024
  • 1 reply
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So mainly, I have switched from Business Trial plan to Starters accidentally, I wanted to have no subscription and now Miro platform charges me an annual price, which is not bearable. Additionally, I cannot cancel the subscription on the platform. Whom do I contact to solve this issue? Or if you had similar one ,I would like to hear any feedback! Thanks

Best answer by Robert Johnson

@sonyabil20 - You will need to contact the Miro Support team for assistance with billing related questions.

You can open a Miro support ticket by following these instructions:

(Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.)

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

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Robert Johnson
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  • November 29, 2024

@sonyabil20 - You will need to contact the Miro Support team for assistance with billing related questions.

You can open a Miro support ticket by following these instructions:

(Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.)

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


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