Best skills to learn in Miro as a Business Analyst

Hi @Raman Ratnam 

Interesting question!

I am a big fan of the saying “a fool with a tool is still a fool” - which means no matter what tool your fingers use, your brain will be doing the driving. So without knowing more about your brain, it’s hard to say if Miro is the right tool for you.

But based on what you’ve written:

• mapping processes,
• collaborations with stakeholders,
• facilitation to the change impact/assesement etc.

I do all these things with Miro. The reason I like it: SPEED. I can instantly whip out diagrams or collect requirements or document meetings or moderate workshops, much faster than using any other tool - so fast, in fact, that the users can concentrate 100% on the content and not on the drawing.

However, I’ve also seen a lot of users try Miro and then abandon it for a key reason: speed.  Learning a new tool takes time. I’ve found that if you work with Miro, you can not just be fast but LIGHTENING fast. But . . . it won’t happen in 1 hour but more like 10 hours. Another term for this: muscle memory.

Let me give a concrete example: for the advanced courses I teach, my students are already familiar with PowerPoint. Getting them to use Miro for “sporadic” group assignments actually blocks their thought processes, so I stick with PowerPoint. But for the software projects I manage, I insist on using Miro from Day 1. This means the students gain the needed Miro “fluency” early, and the rest of the project benefits from all the features Miro offers.

Final thought: Miro does offer diagramming tools. Quite frequently I avoid them, and I create my own diagrams with shapes. The reason is that I often have special requirements, and by creating diagrams with shapes -- instead of the built-in Miro tools -- it gives me more flexibility. But . . . the diagramming features of Miro have become HUGELY powerful in the past releases, so I would definitely encourage you to “take a test drive,” use Miro for a sample project, and see if it can meet your needs.

I hope this helps!