All text content has completely disappeared from every element on the board.

Forum|Forum|3 months ago
August 26, 2025
7 replies
98 views

Pavel Gorovoy
Beginner

Hello, I'm experiencing a critical issue with one of my boards where all text content has completely disappeared from every element on the board.

Issue Details:

All text in shapes, sticky notes, text boxes, and other elements is now blank/empty
This affects the entire board - no text is visible anywhere
The elements themselves are still present and positioned correctly
I can add new text to existing elements, but all previous content is gone
This is NOT a loading/rendering issue - I've verified across multiple sessions

Troubleshooting Already Attempted:

Refreshed the page multiple times
Tried different browsers (Chrome, Firefox, Safari)
Cleared browser cache and cookies
Tested from different devices
Verified with other team members - they also see empty elements
Checked from different user accounts - same issue persist

+2

Eca
Mironeer
Forum|Forum|3 months ago
August 26, 2025

Hi @Pavel Gorovoy,

Thanks for sharing all those details — that’s definitely not the expected behavior. Since you’ve already tried multiple troubleshooting steps (including different browsers, devices, and accounts), this looks like something that needs deeper investigation on the backend.

I’ve converted your report into a support ticket so the Miro Support team can take a closer look at your specific board and help recover the missing text. You should hear from them soon via email.

Eca :)

P