I hope this is the rigth place to adress my problem. I use miro app windows 10. Since I changed the payment method for my Miro account 2 weeks ago, the mouse navigation seems to be disturbed. A black and white finger-icon appears permanently on the rigth corner left zo the navigation area as if I were using a tablet. What can I do to get this symbol away? How can I remove this permanent icon?It is not only superfluous but annoying. I don't want a double navigation symbol permanently on the surface! Thankyou for help or giving me an idea how i can delete the tablet symbol during the mouse settings are active.
Hi
Thank you a lot for reporting the issue!
As a rule of thumb, many issues with the Desktop app can be solved by re-installing the app.
However, just in case there’s something else going on, I have also converted your post into a ticket and we will get to you shortly via email!
Dear Polina, thankyou very much for operning a ticket. I had mltiple reinstalled the miro app but the problem remained. But i have determined, that this problem only exist at one Notebook (at the other there is no black white finger symbol). The Notebook where the symbol appears is a DELL Inspirion which also can be operated in a tablet mode but i never used it as a tablet until now and it is even not set up as a atblet. But perhaps this could be the root cause for the permament finger display on my notebook?
This symbol likely indicates that you are in touchscreen navigation mode, due to the device (your Dell) being a 2-in-1 style laptop with a touchscreen. I believe the persistent touchscreen symbol is a feature of the beta UI interaction changes.
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