Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6229 Topics

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Navneet GuptaNew Here
posted in Ask the community

Now able to change User name

We have enabled SSO on MIRO few weeks ago. Ealier users were using form based authentication. After enabling SSO, users are not able to change their names. What Should we do for name change?

1
Robert Johnson
6 months ago
O
optimystic1983New Here
shared in Wish List

How can I add a Slide bar or slider bar

Hi Is there a way to add a slider bar or slide bar, so i can move the slide bar between two options Example I am trying to achieve  

1
Arina Groznykh
Mironeer
6 months ago
G
Gareth LewisNew Here
posted in Ask the community

Transfer Accounts?

Hi,I had an account set up in my old work email address. I no onger work there and have managed to lock the account so can’t reset the password or anything. Is there a way i can get access to my boards or have i lost them forever?!

1
Robert Johnson
6 months ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask the community

Miro Windows Desktop App Slow Loading compared to Edge Chromium Browser

When I load a Board in Miro’s Windows Desktop App (quite a bit of content, sidenote… a Feature Request would be to report Memory Size of a Board in the Details Dialogue Window) it takes forever.But the same Board in the Edge Browser takes no time.Anyone experiencing this?

1
Nick_Miro
Mironeer
6 months ago
R
RemoBeginner
posted in Ask the community

Benefits of Member vs guest? in your experience

I am wondering what benefits there are of being a member vs guest that you guys personally found useful? I don’t want to hold back my team by leaning too much on guests licenses. But also if I can use guest users for most of our organization and and just have a few users create boards I am thinking why not. Why do people in your organization opt to become members after being guest users and is being a guest user usually enough?  

1
Robert Johnson
6 months ago
S
Sven ReinhardtNew Here
posted in Ask the community

Unable to prohibit invitations

Hi,ich set the company security settings to invitations to teams from company admins only.Now i noticed that board owners can invite non-miro-usrs from our company.They get an info-text that they have to make a request, bute when they click it away, then the user is invited as an free-user without licence.Can i prohibit this kind of invitation?Is this an error?ThanxSven 

1
Nick_Miro
Mironeer
6 months ago
O
o.astrovkoNew Here
posted in Ask the community

The boards aren't loading

Hello, everyone. I haven’t been able to use my Miro boards for two days now, as they aren’t loading. The thin blue line in the left-hand top corner isn’t moving at all. I have all my work organized there, and this is causing me a lot of inconvenience. Any advice how to handle this issue or report it if I have a free plan?

1
Nick_Miro
Mironeer
6 months ago
C
Carlie DunnNew Here
posted in Ask the community

templates within boards

I have uploaded a Miro template into my miro board and the background has disappeared so some of the content you can no longer see how do i get change the background colour so you can see everything.

1
Nick_Miro
Mironeer
6 months ago
J
Jane AshfoldBeginner
posted in Ask the community

Video Chat alternative

I believe the bug that is preventing some invited guests to join the video chat is not going to be resolved. Which other video conference tool do people recommend?

1
Robert Johnson
6 months ago
F
freqazoidNew Here
posted in Ask the community

How do I end a miro session and resume my Google Meet session?

This shouldn’t require a special question like this - it should be obvious.After I start using Miro in a Google Meet session, how do I stop using Miro and resume my regular Google Meet session?  There doesn’t seem to be any obvious way to do this without crashing the whole Google Meet session and starting over.

1
Arina Groznykh
Mironeer
6 months ago
B
benman1Beginner
posted in Developer platform and APIs

Position of dropdown menu in browser vs Miro app

Hi!I’ve been building a custom Miro app with React, which includes drown-down selections (using <form>, <selection> and <option> tags). When testing this in browser-based Miro (both Chrome and Safari), all is looking right. However, when testing it in the native Miro app (on Mac), suddenly the dropdown menus appear in a completely wrong position, see two screenshots for comparison.What might cause this issue and how to solve?  

1
Addison Schultz
Mironeer
6 months ago
D
DuncanBeginner
posted in Ask the community

Pen tool bug? selected colour changes at random while using

Hi there,I’ve been having a very weird bug over the last month or so. I use Miro on my iPad and iMac simultaneously and when writing in a specific colour on the iPad the colour will change randomly while writing then sometimes revert back, leaving quite a mess. I’ve attached a photo of my ipad below the imac… iPad shows the correct colour but on the imac you can see the red has changed to blue partway through then changed back at the end. It’s not the biggest issue but it is a bit weird and makes colour-coding or underlining sections in specific colours impossible. I’m using Safari browser on the iMac and it seems to be just a Safari issue… Chrome looks fine, but I do use Safari for everything so would be great to have that working.Anyone else having this issue?Thanks!Duncan 

1
D
6 months ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask the community

How to edit a Mermaid Diagram

It’s great to see that Miro supports Mermaid Diagram.  I’ve created a few in my board already.  But I can’t find _edit_ menu or at least see source code of it.  How can I edit a mermaid diagram? 

1
Yasushi SHOJI
6 months ago
D
Doug MartinNew Here
posted in Ask the community

Editing templates as company admin

This page makes it sound like Company Admins can edit templates: https://help.miro.com/hc/en-us/articles/360012777280And, while I see the option to edit, and it opens the template, I don’t have the ability to change it in any way (the toolbar on the left is just the select tool).Is there something I’m missing? The “Extended Content Admin permissions” checkbox is checked.I can see the edit option.Only the select tool shows on the toolbar.Extended Content Admin permissions enabled. 

1
Arina Groznykh
Mironeer
6 months ago
Shawn Mosch
Shawn MoschNew Here
posted in Ask the community

Linking or connecting information from Miro to Powerpoint

My team is tasked with creating a lot of workflows and documents for different workstreams.  I am trying to find a way to work smarter and not harder with this . . . here is my example . . . We created a workflow in Miro, but want to show it in a Powerpoint presentation.  I know I could just copy and paste it from the Miro to the correct page in the Powerpoint, but I am pretty sure that this workflow or some items within it will change, or need to be expanded and further detailed out.  Is there a way for me to link the workflow in Miro to the Powerpoint document so that when/if the Miro workflow changes it will automatically change/update in the Powerpoint document?Is that even possible?

1
Arin
Mironeer
6 months ago
P
Phil Beresford ApraBeginner
posted in Ask the community

Sketch Plugin doesn't remember artboard positions and breaks links

When syncing multiple artboards the sync does not:Remember the relative position I used in the Sketch file Remember the link to previously sync’d artboards. It brings each artboard in as a new file.My work arounds are:Sync and position manually (very tedious with complex flows) Sync one artboard at a time (even more tedious with complex flows)I just want to his Sync All or Sync Selected once, not 100’s of times per day when I am making updates to my screens. I have been putting up with this behaviour for a very long time. It use to behave itself properly. Does anyone else have this problem and how did you fix it?Can someone please help?Cheers

1
Apollonia
Mironeer
6 months ago
D
Denis KudicNew Here
posted in Developer platform and APIs

[Miro Developer] Create UML via REST API from Data

Hello everyone,i am a student in germany studying business informatics. Beside that i am working in a company in a dev team.For my studies i have to carry out a project and i thought about creating an interface for the company i am working in, that exports the data structure of the classes and imports them into a miro board and creates an UML diagramm.Before I start, I wanted to know if it is at all possible to transfer data (e.g. in JSON or CSV/XML format) via an API to Miro and finally create a UML diagram with it.I have already read a bit of the documentation and found very cool information about creating shapes, notes and so on. But is there also the possibility to create a kind of “UML-Shape”? Or do i have to programm that by myself (like connecting multiple rectangles in a right order).I look forward to your answers 🤗Thanks in advance

1
Addison Schultz
Mironeer
6 months ago
J
Juste KaiNew Here
posted in Ask the community

Share button missing

Hello,wanted to test and use the open whiteboard version with our teachers community, however it seems share button went missing. Is this a bug or is there any other to share the whitebaord? I am talking about this one: https://webwhiteboard.com/Thanks a lot.

1
Kiron Bondale
6 months ago
A
Abdulla AlshahriNew Here
posted in Ask the community

Miro loading issue

the Miro dashboard is on a perpetual loading mode. I am using chrome  HELP!!!

1
Kiron Bondale
6 months ago
K
KATE MNew Here
posted in Ask the community

Board

One of the Dashboards doesn’t load. The blue line in the top left corner isn’t loading fully.  Can’t access it using Chrome’s incognito browser mode. Also cleaned browsing history and cache. 

1
Nick_Miro
Mironeer
6 months ago
F
fedele cavaliereNew Here
posted in Ask the community

Endless loading status on a single board

Hi there.It’s been a full day that one board of mine is stuck on an endless loading (see image below).Other boards works fine, except that one. Anyone knows how to fix this?I already checked internet connection, reset application data, uninstall and reinstall the app. But still the problem exists. I have an educational plan so I can’t create a support ticket. Hope to find some answers here.I run Miro from Desktop App on an Intel powered MacBook Pro. 

1
L
6 months ago
H
Hassan061New Here
posted in Ask the community

How can I fix Miro not loading on mobile data?

I don’t know how to solve this issue.For some reason, websites like Miro won’t load with mobile data on my MacWhile it works fine for mobile.

1
Arin
Mironeer
6 months ago
J
Jim WolferNew Here
posted in Ask the community

Are any public-school teachers using this in NYS?

 Is there any way to get EdLaw 2D agreement so I can get my students access legally? I am a high school business teacher and I think this could be very useful.  Thank you

1
Nick_Miro
Mironeer
6 months ago
N
Nate DickinsonNew Here
posted in Ask the community

PDFs being truncated on import

I have multi page PDFs that I’d like to use within Miro. Upon importing I see the document for a split second as it should be viewed, before it is truncated and becomes unusable.  In my case please imagine a multi page balance sheet with multiple line items spanning the page, and signatures. After importing I get some of the numerical values and the signatures, but the descriptions and notes are gone. I have tried exporting as a PNG  as recommended from another post, but this does not give me visibility beyond page one for any document in the miro board. What’s frustrating here is that Miro gives visibility of my document for about two seconds as it should be viewed, before converting to the truncated version of that document. The document is saved in Miro as both the PDF and PNG retain their content when downloaded from Miro. Please allow multi page high detail PDF documents to be able to be imported properly into Miro. Thank you.  -Nate I’ve pulled from this from the web and this con

1
Apollonia
Mironeer
6 months ago
D
Diogo AlmeidaNew Here
posted in Ask the community

Cant create videochats and miro refreshing all the time

I'm having some problems when using Miro with my students, first of all, I used to be able to create videochats, but now, when they enter my videochats, their board becomes all white and they can't hear me.... I have been using miro for 2 months and this started 3 weeks ago and the temporary solution is for me to enter the sessions that they create, this seems to be fixing it, but it would be great to be able to make videochats again. The second problem is with a specific student: our sessions are always breaking down because her miro shows a sign saying "Our webpage had a problem and it's going to refresh the page" This happens every 5 minutes. Do you have any advice/solution? 

1
Apollonia
Mironeer
6 months ago
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