[RESOLVED] Cannot resize some objects

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Robert Johnson
Userlevel 7
Badge +12

@

When can we expect this bug to be fixed as it is holding up important work that i rely on miro for. 

@Jasmin Martinez - If you look up a few replies before yours, a bug fix was released.

As a reminder, you my need to log out/back in, and even clear your browser cache to pick up the changes.

If you still cannot resize objects, and you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 

Visual Thinker | Volunteer Community Moderator
A

The issue is still there

A

Also I have the issue that the elements on the board get connected to the frames kind of randomly. Especially when you lay one frame within another. Can somebody advise something about that?

Jade Arana

Looks like this is an update but now when I create a note, a shape or similar, I cannot expand the size of it by pulling the boarders. Now there are one dot in each side and that just created a new shape with an arrow instead. I tried all the regular ways and still can’t find a solution. 

With an arrow
Even without an arrow
Same with a note

 

V

I’m having the same problem now (09/10/2023). I try to resize something and it just jumps back to the size it was before. How can I fix this?

M
Userlevel 1

I’m having the same problem with not being able to resize.  And I can’t move all the items from the board to another location on the page even tho everything is unlocked.

I cannot do my job with this limitation. :(

Robert Johnson
Userlevel 7
Badge +12

@Christie Ehlers - If you’re able, you could try installing and using the Miro desktop app as I have not been able to reproduce the issue there.

https://miro.com/apps 

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

@Will Schneider & @Donna Benjamin - I merged your post/comments to this existing post. You should now receive email notifications when I update this post with news from the Miro support team. To be sure of this, click the subscribe star if it is not already on/blue:

 

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

Update: Multiple support tickets have been created to report this issue. I will update this post as I hear back from the support team.

Miro Desktop app

You may want to try the Miro desktop app as I have still not experienced the issue when using the desktop app (on Windows 11, at least).

Visual Thinker | Volunteer Community Moderator
J

I can't resize images either, what I do for instance it's add a note to the picture or element I want to resize and then the two elements together I'm able to resize it, the delete the note and boom you done it instead of copying the board, if it helps meanwhile!

Fredrik Wendt
Userlevel 2
Badge +1

Me too, Miro is useless today. :-(

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