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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,329 Topics
  • 24,501 Replies
7329 Topics
C
Cuca AlmeidaNew Here
asked in Ask The Community
Problem with the tool sidebar "board overview"

How can I change the order of the frames if I can't see the “board overview” in the sidebar? It doesn't appear to me in the sidebar on my computer. I only can see the activities there.

3
Robert Johnson
10 months ago
T
Theo PhilippsNew Here
posted in Ask The Community
Fonts dont work in R

It would be nice, if there was more support for Russian-language fonts users.The Problem:Currently, all users, especially those who use Russian language in their board-projects, having an issue of half of available Miro fonts working not correctly. As you can see in the screenshot below, the texts written in the table have the same font called "permanent marker": This bug seems small at the first glance, but it sure does make the whole experience of using miro unpleasant at times. Of course, permanent marker is not the only one font that is having an issue with russian language. Possible Solution:My knowledge seems to be out of range where there root of this problem hides, but a rational and logical guess would be something is wrong with code. Miro-developers should know it better?

0
T
1 year ago
R
Rogier SchoutenBeginner
posted in Ask The Community
How to know who used the countdown timer?

The Miro board history doesn’t seem to show timer start/stop events.  Is there any way to know who changed the timer value?  I just had a large meeting where someone thought it was funny to keep changing the timer value.

1
Henrik Ståhl
1 year ago
N
NicolasKNew Here
posted in Ask The Community
Import SVG purges links

I have an SVG graphic that includes links.After upload into a miro board, everything is fine with this graphic, except that all links are missing.Is this expected behavior?

0
N
7 months ago
P
pearNew Here
posted in Ask The Community
Lines Overlapping and They Look Bad

 Hi Everyone- I created a sitemap but I’m trying to line up these connecting lines so they look seamless. Any advice? I’ve futzed with them every which way to no avail.   Thank you!!

0
P
6 months ago
L
Leylya FarkhullinaNew Here
posted in Ask The Community
We can't to restore a bord

Hello everybody! Me and my collegue was working in the same board and we were sure she is the owner of this board. Today we came to an office and realized that our main board suddenly was deleted, not by us.And Miro doesn’t give us to restore that board. It saying only to ask the owner to restore it. But the point is that the owner (my collegue) can’t do it.What we can do? How we can know who is the owner of our deleted board? 

0
L
9 months ago
M
martin buiNew Here
posted in Ask The Community
Having problems in export to pdf

Having problems when i try to export to pdf. I select best quality and it spins like its doing something but then that’s it. No file is provide. It works for large export but not for pdf. Any resolution for this?

0
M
9 months ago
K
Ken HoganBeginner
posted in Ask The Community
Modified date in list view

Showing a last modifed date in the list view of baords would go a long way to help admin move or archive boards or projects.

1
sammusaev
9 months ago
M
MK PiatkowskiBeginner
asked in Ask The Community
Help! I have orphaned objects

I added in a Miroverse template and it came in so far away from all my other frames that it doesn’t show up on the mini map. Then to make things worse, the frame that had related content also separated from the group. I can see them when I flip between the frames on the side bar but it shows me there’s a lot of real estate between them. I tried to manually move the one frame and when I flip they do seem to be closer but I’ve been moving it for 15 minutes now. There’s got to be an easier way! I can’t seem to find anything about this problem in the community but I hope someone can help.

3
M
9 months ago
Stephanie Kohlsaat
Stephanie KohlsaatBeginner
posted in Ask The Community
Mein Template öffentlich

Hallo.Ich würde gerne ein öffentliches Template erstellen. Möglichst auf Deutsch. Nicht im Miroverse. Könntet Ihr mir helfen? Ich finde es nicht.Dankeschön 😘Stephanie

4
Robert Johnson
9 months ago
I
ivharitsNew Here
asked in Ask The Community
Overcharged due to incorrect link

Hi, can you help me answer my concerns about using Miro. Yesterday I gave the wrong link so there was a huge overcharge of 5000 dollars, but the warning has disappeared in my Miro notification. Do I still get fined automatically from my credit card or what should I do to be safe?

0
I
7 months ago
K
Kent MathesonBeginner
posted in Ask The Community
"Open Miro?" dialogue when loading a board as a web page

I prefer to work in the web browser form of miro. The problem I’m having is that every single time I load a board miro prompts me to ask if I want to use the app - and I can’t access the board until I have cancelled this question, over & over & over...Is there a preference to set that will allow me to skip this step?

0
K
1 year ago
H
HagarNew Here
posted in Ask The Community
[SOLVED] Cannot use board templates or change settings (free version)

Hi,I recently deleted the team (and with it all boards) because I wanted to start a new Project. Unfortunately I now cannot use any boards in the miroverse, for some reason I also cannot access my settings, i.e. it is a black page. I did not have any issues before deleting the team and I cannot use the support, because I have the free version. Tried different browsers, no luck so far...any Ideas? Thank you in advance,Hagi

2
H
7 months ago
T
TVPNew Here
asked in Ask The Community
Owner unable to edit board

I am listed as the Owner of a board and cannot edit it any longer (in this image/the 2nd board, I am Traci and logged into my Miro account as Traci).  I only have 3 active boards in the free account and the board I want to edit, I can no longer edit.   

1
Robert Johnson
1 year ago
K
Kai TakkisNew Here
posted in Ask The Community
Free version/Starter version

Is it possible to upgrade Miro to the Starter version for only some of the team members, while the other team members could still continue using the Free version with reduced functionalities? Or do I have to buy the Starter seat to all of the team members?

1
Kiron Bondale
1 year ago
R
Robert BainesNew Here
asked in Ask The Community
Miro requesting update but update not showing on app store ios

Not great, tried to log into Miro today on the iPad and its saying it can’t load as it requires update, when you go over to App Store for latest version it usually would say “update” but simply says “open” - this is now in a perpetual loop , just me?  I’ve tried deleting and downloading to no avail

1
A
7 months ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Timer app persistently flagged as "new"

Ever since reinstalling the Timer app a few months ago, it continues to show as “new”, i.e., the blue dot, every time I open a board – or when I click on the Present action button arrow: Here it is in action: I opened a support ticket and will continue to report back here as I learn more and until the issue is resolved. Response from Miro support as of 12-Sep-2023:Our team has investigated the UX inconsistency and potentially plans to resolve the issue in a future UX update that is scheduled for the future. An immediate fix will not be provided as the change implemented would have ramifications that could take an extended period of time.Leaving this post marked as [KNOWN BUG] until the issue is fixed.

1
Robert Johnson
10 months ago
K
Kent MathesonBeginner
posted in Ask The Community
“Locked” should mean locked. Locked images should not be 'captured' by Frames

I use ‘background’ images to denote special areas in my boards, and I keep them Locked so that I can work on top of them, place images, text, etc. The problem I have is that these locked BG images keep getting ‘captured’ by Frames that are dragged or placed over them, even when the Frame only partially covers the BG image. Please adjust the code so that Locked images do NOT get included in Frames, OR change the code so that only items that are completely within a frame are captured by the frame 

1
K
1 year ago
N
niveditaBeginner
posted in Ask The Community
New mouse functionality - is there an option to revert back to the old control scheme?

The zoom in and out function from the mouse scroller or even the touchpad pinch in pinch out isn't working as it used to work earlier. It was much easier than going in the right bottom corner and doing manually...Can you please look into this problem or send help!

1
Robert Johnson
9 months ago
Z
Zi Qing RongNew Here
posted in Ask The Community
Can't unsubscribe email notifications

I still receive this kind of email even though I unticked these options. 

0
Z
11 months ago
G
Guru C GNew Here
posted in Ask The Community
Not able to load the board

I am not able to load a board. Tried it on app(force loaded, cleared application data and reinstalled the app) as well as incognito browser. It simply loads forever.Duplicating the dashboard did not help either. Duplicated one also in ever-loading state.I cannot find a suitable fix. Can you help me?

0
G
9 months ago
W
Wikus BerghNew Here
posted in Ask The Community
Is there a way to link a table to a diagram both ways on a Miro board

I think that mapple.io allows you to create a table from your diagram, but in my case I want something that links a table to a diagram on a frame, so that updates to the diagram reflects in the table, and changes to the table reflects in the diagram. For example, you start off with this linked diagram and tableAnd then decide you want to add a box C from A in the diagram, which should then automatically update to the table to give something like this:or you could add the cells A and C in the second row of the table, and the diagram automatically generates a box C from A, which you can then move around however you wish. I’m hoping there’s an easy tool to do this, so if anyone knows of one that’s not too complex to integrate (like mappl.io), let me know 🤘 PS. if a quick fix or tool doesn’t spring to mind, and you know of something more complex, feel free to add that to the conversation

0
W
1 year ago
K
Ksenia YershovaNew Here
asked in Ask The Community
Help for Ukrainans

Hello! My name is Ksenia. I have already asked question about help for Ukrainians from kseniyer@gmail.com. One of the community helpers told me to Take free trial of business account and I will have possibility to have discount. I did it from this email kseniayershova7@gmail.com.What I need to do next?

0
K
11 months ago
S
Shelley ClarkBeginner
posted in Ask The Community
Pen options (color, line width) not appearing when presenting board

Just started back at school today and I always present my board with the pen tool activated to write but today when I selected the pen during class it wouldn’t give me the options to choose color or pen width.  Has anyone else experienced this?  Is there a fix?

0
S
8 months ago
J
JoanarauBeginner
posted in Ask The Community
Lock visitors to a frame

Please add the ability to only invite visitors to a specific frame. This way it can be ensured that sensitive information can not be seen by the visitor.

1
Henrik Ståhl
1 year ago
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