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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,437 Topics
  • 24,944 Replies
7437 Topics
A
Arthur BoniBeginner
posted in Ask The Community
[RESOLVED] All shapes inside tables/grids got reset to "default" state

I already sent a request on this issue, but other people might be experiencing the same thing, so I’m sharing it here as well.I have a board with a lot of wireframes, many of which use grouped shapes to draw calendars, dropdowns, etc.Well, it had been about a month or so since I opened that board, and I had a very unpleasant surprise: all shapes that were placed on top or inside grid elements got “reset”: two dots black border, empty filling, black and center-aligned text.So if you have a board that uses the grid element, or has things on top of grid elements, your stuff might be messed up too.

5
A
3 years ago
W
Wenzel MehnertNew Here
asked in Ask The Community
Teams & board visibility

Hello, is there a way to change the visibility and accessibility of the board for the team? I have a team of several members but not all boards should be visible for all team members.Can you tell me how to proceed here? Thanks! Best,Wenzel

5
Robert Johnson
3 years ago
K
Koki SekiBeginner
asked in Ask The Community
I want to integrate with JIRA

JIRA と連携を行いたいですが、アプリケーションリンクの構成が方法がわかりません。Miro から提示されている情報と、JIRA のアプリケーションリンクの情報が異なっているため 

1
Marina
Mironeer
3 years ago
Zeynal X
Zeynal XBeginner
posted in Ask The Community
Allowing group members to edit only a certain region

How can I allow team members to edit only a certain area in the miro? Is there such a feature?

5
Robert Johnson
3 years ago
amy hosotsuji
amy hosotsujiBeginner
asked in Ask The Community
Is it possible to have separate invoices and billing for each Team in a Conslutant Plan?

Hi there,We have 2 budgets that we work with and we want to have one Consultant Plan with 2 Teams on it, each billed from different accounts and we want it to have separate invoicing. Is that possible?

2
amy hosotsuji
3 years ago
F
Felicia VincesNew Here
asked in Ask The Community
Shifting Boxes

Hi all! Whenever I type in the boxes of my mind map, the other boxes shift as the text length increases. I tried locking the boxes in place but that hasn’t helped. There’s way too much space on the board for it to not be used well. Any help is appreciated!

1
Kiron Bondale
3 years ago
S
sabeeNew Here
asked in Ask The Community
Adobe XD syncronisations doens't work

I’m super excited about the new XD integration, since it helps update all my team mates. Unfortunately the synchronisation doesn’t work properly. I need to mark every single XD artboard to update them update only worked with the first single-updated artboard. Since then nothing happens, when I click on the XD button why is there the reload button? It confused me, because I thought, I need to click on this in order to update my artboard.Please fix! :-) 

1
David Grabner
Mironeer
3 years ago
S
Srijan JainNew Here
asked in Ask The Community
Unable to shift to education account

Unable to shift to education account after making a free acount.

1
Robert Johnson
3 years ago
湯
湯川 博道New Here
asked in Ask The Community
zooming in and out

How can I prevent zooming in and out by scrolling the mouse on my PC?

1
Robert Johnson
3 years ago
A
Anthony MarterBeginner
posted in Ask The Community
[RESOLVED] Issue creating grids in Touchscreen mode

Is there an issue with creating grids in touchscreen mode? In this mode I can select the number of rows and columns for the grid and the cursor turns into the grid symbol ready to drop the grid, but clicking or tapping on the canvas doesn’t do anything. The only way I’ve found to add a grid is to switch to mouse mode, set the number of rows and columns and then clicking will drop the grid on to the canvas.Am I doing something wrong or is there a bug here?

2
A
3 years ago
M
marigerfanovaNew Here
posted in Ask The Community
My student cannot write in the board

Hey there! Can you, please, help me with one problem. One of my student can’t write anything in the board, but others can do it. How can I solve this problem?

4
Robert Johnson
3 years ago
S
Sam MirfinNew Here
asked in Ask The Community
Sticky notes disappeared - lost content

Hi. The company I work for set up a workshop in Miro yesterday with over 25 attendees from different organizations. Many sticky notes were added to the board by the attendees but when I’ve gone to view the comments later on in the day, it seems they have all disappeared.Has anybody had any similar issues with content being deleted randomly? Is there any way to restore the lost sticky notes? Otherwise we’ll have just wasted 3 hours of valuable project time/work.Kind regards,Sam

3
Robert Johnson
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community
How do I move a line with multiple points?

When I move a line, I have to adjust multiple points. I want to make quick, visual adjustments. Is there a better way to do this?

3
Robert Johnson
3 years ago
M
Matthew BellamyBeginner
asked in Ask The Community
Set font attributes to specific words in a shape

Hi - I’ve a shape on my board which reads “Start” and immediately underneath it (but in the same shape) I want to add some context like “Customer wishes to top up their account” in small text (like 6pt vs the 12pt I’ve used for the word “Start”). I expected to be able to select the text I wanted to apply this specific treatment to, apply the changes and for it to just change that selected text - but it seems to apply to the whole shape.Needs to be part of the shape really as I want that text to stay with the shape as it moves. Granted I could create new text and GROUP it, but that’s too complex / long-winded.Misunderstanding of how to use it on my part or a feature not yet developed?

2
Robert Johnson
3 years ago
E
Eugene MatusovBeginner
posted in Ask The Community
How can I integrate Miro and Moodle

Hello,How can I integrate Miro and Moodle? I use Moodle as LMS to support my classes. I want to use Miro white boards for working with my students together as the entire class or in small groups. I saw a webinar on Miro where the presenter said that this integration is possible but I was not able to find instructions. Please help. Thanks.

4
E
3 years ago
K
Koki SekiBeginner
asked in Ask The Community
Team plans cannot be purchased.

I'm trying to buy a team plan.The purchase process is not completed when I click the Purchase with Credits button.I don't get any errors, so I can't investigate, and I need to know why. 

3
Robert Johnson
3 years ago
R
R. L. RuizNew Here
asked in Ask The Community
Lean Coffee - what plan to choose?

Good Day, I have a similar question. On a monthly basis i run a Lean Coffee session with new members.  If I want to use the kanban board, and allow them to vote on the backlog items to determine what we will discuss, can I give them a link for them to get in and create backlog items? Which level do I need to purchase? Is voting included or is that an additional charge item? The range of guest can vary from 10 to 40 people. The most likely amount is 20. Reguards, Reynaldo

4
Robert Johnson
3 years ago
G
GeorgBeginner
asked in Ask The Community
Graphic as thumbnail

Hello!I use SnagIt to get a screenshot and then I simply use Copy & Paste to get the screenshot in Miro. Idealy I don’t want to show the whole screenshot on my miro board, because it takes to much space. I would love to have a thumbnail of the graphic, but still have to possibility later to enlarge / see the whole graphic / screenshot. Is there a way to achieve that?ThanksGeorg

3
Robert Johnson
3 years ago
A
Ana XimenesBeginner
asked in Ask The Community
Uncoupling Shapes and arrow

I am new to Miro and created my first process map.  How do I uncouple the shapes and arrows so I can add or insert other shapes as I learn new things about the process.

2
A
3 years ago
T
Tom CBeginner
asked in Ask The Community
Educational account , number of editable boards ?

How many boards are our allowed with educational licence? .. suggests only three but I had thought that was for the ordinary free account ?? Tks T

2
T
3 years ago
S
Steve MachesneyNew Here
asked in Ask The Community
Cursor misbehaving

Hello! When I click into a topic to edit the text I can’t click between two letters and insert additional characters. The cursor is instead selecting letters and deleting them as I type. Tried a hard refresh to no avail. Help please!

2
S
3 years ago
A
Ariel ChesleyNew Here
asked in Ask The Community
How long does a board exist in Miro for Education license?

We are trying to ensure that boards can be saved and archived over time so that future students will be able to view past work. Is there a time limitation on any of the boards depending on the account or do they stay up for an unlimited time?

1
Marina
Mironeer
3 years ago
D
Daniel ComollattiNew Here
asked in Ask The Community
Connected - re connected - ever few seconds?

Impossible to work on a board as it keeps loosing connection?

1
Robert Johnson
3 years ago
L
Laura L. AgostiniBeginner
asked in Ask The Community
2 devices

Can I log in to 2 devices at the same time on the same sign in?

4
L
3 years ago
B
Bert de SwartNew Here
asked in Ask The Community
Editing Jira cards with Edit icon: How can I customize the fiields

Editing Jira cards with the Edit icon what determines the fields that can be edited and can it be customized?Currently some fields are shown, that we never use, while certain fields we do use cannot be editted not even if we confige them to show on the card.This does not seem logical and I was wondering if Miro reads the fields from some definition in  JIRA.Perhaps somebody can help me out here?

1
Anton Kuksin
Mironeer
3 years ago
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