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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,334 Topics
  • 24,529 Replies
7334 Topics
Olivia King
Olivia KingContributor
asked in Ask The Community
Using CC Libraries

Is there a plan to allow CC libraries to import other than AI files ??I’d like to be able to see InDesign libraries.Any Tips / Advice ? When i try to import form CC it says not supported.

1
Yvain
Mironeer
3 years ago
A
Abdiel González SantosNew Here
asked in Ask The Community
I need contact the team support

How can I do to contact the miro’s team support, my boss created an account and we paid one year for 7 users, we was settings our account and we missed our premium accounts.  we really need to resolve this problem, can anybody help us ?  

1
Robert Johnson
3 years ago
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Tim BerginNew Here
posted in Ask The Community
Tool or Technique - which comes first?

Hi there,I’m getting more familiar with Miro, but I’m not a ‘power user’. I’m also learning and applying the ‘working backwards’ ideation and problem-solving methodology, which is powerful when applied judiciously. My question is, given what you know and what we are all experiencing (remote working, etc.) would you prioritize mastering an online workshop via Miro (the tool)? Or, would you recommend concentrating on the methodology (and related artifacts and deliverables)? Maybe part of the solution is having multiple people involved (facilitator and documenter)? Thanks for your perspective!Tim

1
Reid Thomas
3 years ago
T
Tanya ChabanNew Here
asked in Ask The Community
Burndownchart

Hi! May I ask you to help me understand how to use a burndown chart? I don't understand how to set it up to work. Maybe someone has a video guide or something else.

1
Kiron Bondale
3 years ago
M
Math TuitionBeginner
posted in Ask The Community
Mathematics

Would be great if you could these features as Math educators struggles a lot , LaTex is too much time consuming , EquatIO already have image convert to LaTex , so why reinvent the wheelAdd EquatIO & GeoGebra as a plugin as they already have a bunch of stuffs for Maths Scientific Calculator . scientific formulas/expressions/equations pre available Can add equation or any math/science related things by connecting a phone or tablet and using pen on the phone and it shows on Miro live.Thanks , Kind regards. What you guys think ?

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Robert Johnson
3 years ago
A
Alexander StahlmannNew Here
asked in Ask The Community
Windows app - close app (usability)

Hi,I figured that the common Windows key sequence Alt-4 closes the app, but only if the “boards” tab is selected. This is counter-intuitive and different from any Windows app I use.Could that get changed in some coming update?thx, alex.

1
Yvain
Mironeer
3 years ago
J
Justin HuberNew Here
asked in Ask The Community
Embedded Miro Board Not Displaying to Public

Hi all. I am on a free miro account. I have attempted to embed a Miro board into a Qualtrics survey. However, when people attempt to use the survey, the board says “Access Denied”. I have set the board to the most public settings available on the free plan. Is it just not possible to have the board display for view only to everyone?

1
Robert Johnson
3 years ago
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Narendra SarmaNew Here
asked in Ask The Community
How to add space inside wireframe?

In this wireframe, I want to insert some space and add more content. How can I do that?Currently, I select all the elements and drag them down. This is painful.  

1
Yvain
Mironeer
3 years ago
R
rlouzaNew Here
asked in Ask The Community
Removing member, but allowing them to keep their boards

Hello. Some users have created new boards in my Account, what have locked my original three boards. Is it possible to remove these users and keep their boards in another account? I expected to use the "Move Account" feature to that, but member says it is not being displayed to here.

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Robert Johnson
3 years ago
C
Claudio SchapsisBeginner
asked in Ask The Community
Adobe XD refresh artboard button incorrect behavior

Problem (critical): The refresh artboard button is not working as expected.Try the following:1- Link an XD file to your Miro Board2- Insert 2 different artboard (in the video I did it twice… sorry about that)3- You have now 2 different artboards inside your Miro board. 4- Go to one of them and ask them to replace image - I replace the BLUE with the Red.  → Expected outcome: Both images are now linked to the "RED" artboard.5- Go to XD and make any change - In the video I changed the RED and I put a white triangle (the problem manifest even if you don’t change the XD file)6- Update - Nothing happens.7- Refresh both RED artboard in Miro → Expected outcome: Both will show the new version of the RED with the white triangle PROBLEM: The old BLUE that I replaced with the RED reverts to the original BLUE. If I made any replacement like this across many other XD links inside the board, they are gone too.Check the linked video for quick demo.Any ideas why this happen?Check the video on this Loom

1
Yvain
Mironeer
3 years ago
K
Kenneth André Inghelm Mørkved
asked in Ask The Community
Integrate with Microsoft Teams

Is it possible to embed Miro-boards in Microsoft Teams without allowing public link sharing in Miro?  I go to my MS Team - click the top right “+”-symbol - Miro - choose a board. Then I see the title “Embed with access settings”, with the message “Public Link Sharing is turned off by the Company Admin”. I know this works if I turn the public link sharing “on”, but my wish is to make this work without enabling public sharing.  

1
Robert Johnson
3 years ago
R
RamBeginner
posted in Ask The Community
How to download board without user registration?

How to download the board without user registration. Not all users who visit my site are registered in Miro. How to download their board. I use the API concept. My account is a paid account.Is anything possible ? Here I share my screen shot. This is what users look like when downloading the board.  ThanksG. Ramkumar

1
Max Harper
3 years ago
I
Ivo ErinkveldNew Here
asked in Ask The Community
move users

Can I move all the users between teams?

1
Kiron Bondale
3 years ago
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ReginaBeginner
asked in Ask The Community
sperren

Hallo,auch wenn ich einen Frame gesperrt habe (lock), können andere hineinarbeiten, löschen und verschieben.Was mache ich falsch? Herzlichen Dank für einen Hinweis,Regina

1
Kiron Bondale
3 years ago
A
Atiqul AlamNew Here
posted in Ask The Community
Link function doesn't work in presentation mode

Hello experts, I have linked multiple objects so that I can navigate among them during the presentation of my miro board. It works well without presentation mode. But, when I go to the presentation mode (by pressing the play button) the link doesn’t work and doesn’t take to the expected object. Is there any solution of it?

1
Kiron Bondale
3 years ago
C
cantthinkofoneNew Here
posted in Ask The Community
I just came to rage about ARROWS

Miro overall great product. A bit annoyed I had to upgrade today in order to export a larger size board, but hey can’t win everything.  One thing I did wish though for since I’m now a paying miro user, is that ARROWS didn’t auto connect, weirdly self select curve (who uses curved arrows?!) Is there a button for automatically creating straight arrows. Figma and indesign use shift, I believe. It’s just a nightmare. I begging you please make these easier to use. 

1
Robert Johnson
3 years ago
C
Caburn HopeNew Here
asked in Ask The Community
Payment issue

Hi - we have an issue on payment and I need to contact someone from Miro - I can’t find any details to talk to someone directly. Can anyone help? Thanks, Sarah 

1
Kiron Bondale
3 years ago
R
RamBeginner
asked in Ask The Community
How to change my user’s name on cursor name ?

Hey everyone !          We are used Miro API (Paid account) in Our Laravel site.My question is :                 How to change my user’s name on cursor name who access my board. I have shared my screenshots here for the content of explaining.Here you can see the cursor name on my board (Guest Creator, Guest Architect).Guest Creator How to change the name to Ram?Here any option is there to possible to implement it ?My user is not logged in to the Miro login, they are logged in to my site, and the session retrieves these user details. How to set the session username to this cursor name  )

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Robert Johnson
3 years ago
I
IvanaBeginner
asked in Ask The Community
my accoount is paused

My account is paused… I am trying to reactivate my account by my VISA card and there is enough amount of money… But still , It is paused and failed??? HeLP ANYONE

1
Robert Johnson
3 years ago
D
DearneNew Here
asked in Ask The Community
How to convert a mind map to an outline text editable view?

Love using Miro,I know we can export to excel, however is there a way to convert a mind map to an outline editable text view? Like how transno can convert list view into a mind map and vice versa. 

1
Kiron Bondale
3 years ago
R
RamBeginner
asked in Ask The Community
How to set the default zoom on board ?

we need to default the view to fit to screen - right now each user has a different view of the board and some are too zoomed in or zoomed outFit to screen is defaulting below 10% - this means any text is too small to be viewed without significant adjustment. Is there a way to make the whiteboard canvas smaller so that we can default to a more natural zoom?

1
Kiron Bondale
3 years ago
R
RamBeginner
asked in Ask The Community
Problem when I share slides on my board !

Hey Guys,This is my question      If the user-1 changes the slider on the board, the user-2 slider does not change. Why?I am sharing my screen shot here so that you can easily understandIs there any solution? 

1
Kiron Bondale
3 years ago
I
Ian RobinsonNew Here
asked in Ask The Community
Business Plan - can't seem to allow edit rights for none full licence employees?

Hi I have purchased 4 licences for my team but we also want to open some of the boards to the wider team? When I add none team members on a free licence they don’t seem to be able to edit a none project board? Is it the case that everybody in the company needs a full licence if they ant to contribute to a board? Thanks Ian

1
Yvain
Mironeer
3 years ago
N
NurulFathiyahBeginner
asked in Ask The Community
Link, frame color and where is iconfinder?

Hello Miro Enthusiasts ;)While working on the board today, a lot of weird things happened and it drive me nuts. Link to templates. What I was doing : Create a board using a custom template. This board is heavily link to frame and objects. I have use the same template in the past and whatever I experience today, has never happened before.  So what happen? All the links in this board pointed to the template board  .  Ok, what do I do then? Diligently update one of the link to the location on the board. Then something weird happen, and this baffled me! I noticed, the rest of the links are no longer showing the yellow miro logo (which pointed to the template). It shows the link arrow, and it pointed to where it suppose to go. Good for me yeah, but really - what on earth is happening?  Can someone please explain this to me? I am teaching Miro to a bunch of new users, how do I explain this mystery to them..  I can’t color my frame What I was doing? Create a new frame and wanting to color

1
G
3 years ago
S
SamanthaContributor
asked in Ask The Community
Bulk-share Miro boards

Hi there!A new person joined our org and I’d like to share all my boards with her. Is there a way to “mark all and share” instead of sharing one-by-one?  Thanks in advance.

1
Robert Johnson
3 years ago
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