Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,698 Topics
  • 22,601 Replies

6698 Topics

Stephanie Postma
Stephanie PostmaBeginner
posted in Ask The Community

Unpacking PowerPoint slides into Frames

Is there a way to unpack PowerPoint slides (that have been uploaded into Miro) automatically into frames?  I find myself having to create a frame for each slide so they show up when in presentation mode.  Thanks!

1
Robert Johnson
2 years ago
Y
Yvonne F.New Here
posted in Ask The Community

Undo delete acount

Hi guysI have an important question. How can I recover my account and get to my board? Deleting the entire account was a mistake. It should remain in existence.Am grateful for helpYvonne

1
Robert Johnson
2 years ago
D
Daniela ThomallaNew Here
posted in Ask The Community

Markieren

Hallo zusammen, ich bin noch Anfänger und finde meinen Fehler nicht.Wenn ich mehrere Elemente markieren möchte, funktioniert es bei mir leider mit der Shift Taste nicht. Warum? Ich finde den Fehler nicht.Bis jetzt konnte ich mir helfen, wenn ich die Elemente mit Strg einzeln hinzugefügt habe, aber einfacher wäre es doch mit dem “Rahmen ziehen”. Hat jemand eine Idee, was ich noch ausprobieren kann?Danke und viel Grüße

1
Robert Johnson
2 years ago
A
AllieNew Here
posted in Ask The Community

Make card-headlines as visible as shapes - or add (hidden) text to shapes

Hello!I switched to Miro from Mindomo yesterday, and love how intuitive everything is. I use it for Mindmapping and Userflow.But one thing I struggle with:I need to add a lot of (hidden) information to the shapes/cards.If I use cards for everything, you loose track of all details when looking at a zoomed out view of a complex project. That is due to cards showing the headline in a much smaller style than shapes. And I can’t customize the shape of cards enough.I’d prefer to use shapes, because of how I can customize their look.But afaik I can’t add any hidden information/details to it. How can I solve this issue?

1
Apollonia
Mironeer
2 years ago
M
MezaNew Here
posted in Ask The Community

I don't see invite requests as admin

Hey, a friend owns a paid miro board, he gave me Team admin and we want to invite only people that request access, the issue is, he is the only one that can see the requests, I’m not able to. Is there any way to solve this issue?

1
Eva27
Mironeer
2 years ago
G
GBAGNew Here
posted in Ask The Community

Unable to rename release/swimlane

The old  ticket https://community.miro.com/topic/show?tid=1353&fid=45 is closed, but the  issue is still there. Cannot rename the release in Story mapping Framework, duplicating the frame does not help. Any updates or recommendations?//Chrome browser

1
Kiron Bondale
2 years ago
P
Patrick VijgeboomNew Here
posted in Ask The Community

Disable Miro integrations

My question is simple. Is it possible to disable or hide the Miro Intergrations?

1
Kiron Bondale
2 years ago
J
Jamie PinjaraNew Here
posted in Ask The Community

Miro Boards not syning across devices

Hello  I installed miro for remote workships and courses which i have attended. However i have notrice not all the boards are avalibly or synced across by devices?  For example on the mac desktop  i can see 5 miro boards yet on the macbook i can only see 2. The same story applies across windows devices.  Can someone help me please. Thanks Jamie 

1
Robert Johnson
2 years ago
K
Kasper Falke JensenNew Here
asked in Ask The Community

How to add board co-owners

we are 2 independent consulting companies who work together on different projects. Each have their Miro account (consultant plan).How do we make the other co-owners on boards for mutual clients? ...without having to add each other as team members and pay double.

1
Robert Johnson
2 years ago
A
Andrew BestNew Here
posted in Ask The Community

Is it possible to upload Powerpoints so that they automatically come up on your board in frames?

Hi everyone,  I am looking to quickly upload PowerPoints onto my Miro boards. I would like each slide in the presentation to automatically have it’s own frame so that I can present on Miro, without having to create a frame per each slide every time I upload a PowerPoint? I’ve looked everywhere biuut don’t see that this is a feature. Is it possible? Can anyone help?

1
Robert Johnson
2 years ago
P
PetNew Here
posted in Ask The Community

Max. number of heart emojis on a sticky note?

Hello everybody, I am using sticky notes with a heart emoji for voting on a board. I expect to have around 120 meeting participants, so may be there will be sticky notes that will be preferred by 120 colleagues in a maximum. Is this possible in Miro? I read, that around 200 participants can work simoultaneously in MIro, however, I am not sure how it functions with the heart emojis.Thank you for your support in advance! Pet

1
Yadira
Mironeer
2 years ago
O
Odo MaletzkiNew Here
posted in Ask The Community

back button from Miro in Microsoft Teams app

Hello the integration lf Miro in a MS Teams Channel works perfectly in the Teams app on ios (ipad)We can enter the Miro board from the channel menu in Teams and work in the board. problem: we cannot go back.the back button in the upper left corner in the teams app is non-functional.In the tab menu of the teams app we can switch to chat, activity, calender,…but within the teams section we cannot leave the board to go back to the channel we came from. so, once in the miro board, never get back to channel and its chat and files and so on only workaround: restart teams app.expecred behavior: back button should work any idea?

1
Apollonia
Mironeer
2 years ago
S
Stanislav HaladejNew Here
posted in Ask The Community

I need Q&A template

Hello everyone, we use Miro very extensively and I wonder if there is any good integration or template you guys might have for Questions & Answers? Our Developers often have many questions to other teams and we would like to have some kind of "forum or discussion"template where you post question, someone answer, and there can be small conversation kept in miro and at the end a way to indicate it has been answered/completed? 

1
Kiron Bondale
2 years ago
J
Jane AshfoldBeginner
posted in Ask The Community

template list

Can I print out a list of my personal templates?

1
Kiron Bondale
2 years ago
J
Jim ForanNew Here
posted in Ask The Community

[RESOLVED] Cannot duplicate Miroverse "Service Blueprint" board

https://miro.com/miroverse/service-blueprint-essense/ will no duplicate.  It starts, then just provides a basic error message.  

1
Kiron Bondale
2 years ago
C
Chris RichardsonNew Here
posted in Ask The Community

Default team

Hi I have just implemented an Enterprise account at my company, ~40 users. I have set up a team structure to manage permissions and who-can-see-what. The teams are largely exclusive, but there is a limited amount of cross over where some folk have a primary and a secondary team. Is there a way of setting which of their teams will be the default when someone opens Miro? I want to minimise the setting up of boards in the wrong placesThanks!

1
Kiron Bondale
2 years ago
S
Shantanu RathodNew Here
posted in Ask The Community

Window version app sign in problem

Your Windows Version still sucks in Sign in with google. And when sign in with email and password it showing blank screen. Please fix. It’s hopeless this big tech company isn’t able to produce app that sign in with google 

1
Eva27
Mironeer
2 years ago
M
MLamaaNew Here
posted in Ask The Community

MIro board is not loading

Hello  i have a paid account, and all boards are working perfectly, but suddenly one specific board is not opening, it’s keeping loading for infinite time, with black background some times what is have tries Open from APP on mac open from safari on macopen from fire fox on macopen from Chrome on macopen from Brave on mac [multiple machines ]Open from APP on windows open from Chrome on windowsOpen from APP on windows open from safari on iPhoneOpen from APP on iPhone  Checked on different connection, with and without VPN my http://websocketstest.com/ is fine.Tried from company main team, from my account as team member, and from public account using public link.duplicate board and check new one,download backup and restore it and check restored oneand unfortunately still stuck in the same situation, noting that all other boards are working fine.

1
Kiron Bondale
2 years ago
X
XiayingBeginner
posted in Ask The Community

Technical difficulties using design Sprint template

The component size of design sprint template in board is way larger than the others Once added, the design sprint template is hard to be deleted from the board via multi-selecting -- Because many frames in it are locked. Do you also have the similar experiences?

1
Kiron Bondale
2 years ago
J
Ju LeeNew Here
posted in Ask The Community

How do I figure out who is my admin?

Someone set up a Miro account before I joined the company. How can I find out who is the admin or take over the account as admin? (I’m trying to upgrade the plan)

1
Robert Johnson
2 years ago
H
Hugo Gerard PaletNew Here
posted in Ask The Community

I unsubscribed from the premium account but Miro continues to charge my credit card

Hola soy de argentina. Di de baja la cuenta hace 2 meses casi, y me siguen facturando el servicio.¿Por favor, me pueden reintegrar estos meses que me cobraron de mas y darme la baja definitiva?

1
Robert Johnson
2 years ago
M
Matt ClarkeNew Here
posted in Ask The Community

Enterprise plan not being assigned/recognised

Hi,  SO my company has an enterprise plan and I’ve been assigned a licence and sent an invite form the admin. I’ve accepted the invite but when I log in it still says I’m on the free version and need to upgrade? Are there any other steps I need to do to?  Thanks

1
Katharina Warkentin
Mironeer
2 years ago
A
Alex SmithNew Here
posted in Ask The Community

Container

I am new to Miro but I’m trying to understand which objects are defined as containers and which ones are define as objects(shapes).  I’ve tried to treat some Container looking object’s like container’s but they function as a object.  One thing in particular is the brainwriting template, at first I thought it would operate as a table of sticky notes but it operates as an organized group of sticky notes where the stickies over lap and do not automatically adjust to the change in size of the other stickies.  Can some one describe or define the pattern or definition of what is an object and what is a container in Miro?  Thank you for your help.

1
Kiron Bondale
2 years ago
R
Rosline peterNew Here
posted in Ask The Community

Microsoft Office error

While accessing it shows some error code or error message on my computer or laptop. Trouble accessing Microsoft Office applications like Outlook, Excel, PowerPoint and word. Tried some online repair methods but not worked 0xc004f200.

1
Kiron Bondale
2 years ago
K
Kathleen Leedham-GreenNew Here
posted in Ask The Community

Is there anyway I can lock an object’s location while still allowing people to use the object?

I’m a seasoned user and this is driving me mad. I spend ages designing a collaborative worksheet with multiple frames. If I lock it my users can’t edit it. If I don’t lock it they end up moving and/or deleting everything.Is there anyway I can lock an object’s location while still allowing people to use the object?I cannot tell you how important this feature is...

1
Kiron Bondale
2 years ago
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