Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7682 Topics

D
damien_isoNew Here
asked in Ask The Community

Audio not playing back when presenting (Teams / Zoom etc)

Im embedding videos (via vimeo) and sharing my board (share screen) via Zoom, Teams, Google meets etc. Audio plays back fine locally but recipients dont hear the media. They can hear me but not the sound on the video clips. Is this a setting or permission that needs updating?Anyone else encounter this (was working fine for me until the last week or so). Thanks

2
D
2 years ago
R
RamBeginner
asked in Ask The Community

How to change my user’s name on cursor name ?

Hey everyone !          We are used Miro API (Paid account) in Our Laravel site.My question is :                 How to change my user’s name on cursor name who access my board. I have shared my screenshots here for the content of explaining.Here you can see the cursor name on my board (Guest Creator, Guest Architect).Guest Creator How to change the name to Ram?Here any option is there to possible to implement it ?My user is not logged in to the Miro login, they are logged in to my site, and the session retrieves these user details. How to set the session username to this cursor name  )

1
Robert Johnson
2 years ago
C
Caburn HopeNew Here
asked in Ask The Community

Payment issue

Hi - we have an issue on payment and I need to contact someone from Miro - I can’t find any details to talk to someone directly. Can anyone help? Thanks, Sarah 

1
Kiron Bondale
2 years ago
B
Boryana BonchevaNew Here
asked in Ask The Community

Black screen on a particular MIRO board: tried all tips

Hello community, I'm using MIRO extensively during the past year and never had this issue. One particular board is now uneditable for me. It would not zoom in and out and I cannot select elements on it. The board has appr. 40 members. All of them can access is and work with it, but I cannot. All my other MIRO boards (tried at least 20) are working. I applied all advices: restarted, cleaned browsing history and cookies, used different browsers, uploaded older versions, uploaded back ups - nothing worked. My zoom in/zoom out functionality on this board is not working. And then it goes black. Any other ideas? Oh, and yes, I am a paid user.Many thanks, Boryana 

3
Kiron Bondale
2 years ago
B
bueNew Here
posted in Ask The Community

Copy paste issue related to network quality since July 2021?!

When connection is lagging, one copy&paste action produces many (tens) of copies scattered around the board. Usually bottom right.Anyone else?

2
B
2 years ago
G
Guizhou DuanNew Here
asked in Ask The Community

cannot edit，only PNG format

 I would like to edit the content in the pic，but failed. So why? Can u pls help to check?Thanks.  

2
G
2 years ago
L
Liudmila SavelyevaNew Here
asked in Ask The Community

I want to move my projects from a private account to my student account

I created a few projects for the last 3 years using my private email, but the owner of the board is another person. How can I move all my projects  to my student account? 

3
L
2 years ago
J
Jean Marie SteinBeginner
asked in Ask The Community

Private Tutoring on a Miro Board

Hello!  I see between 20 and 30 students each week. On the AWW app, I had a board for each student and each student had a log-in to AWW. (They did not have to pay to be members.) Once I added them to a board, they had access to that board.  I don’t see how to create this on Miro for free. If I become a Consultant, will I be able to invite each student once. I don’t want to have to send a new invite at the time of every session. I would also hope that they can log in at any time, not just when we are working, to review our work.  SECOND QUESTION - do the up graded boards have pages or are they infinite planes? I liked the pages because the students could easily find me on the boards. Please advise...and if any of you tutor AP  Physics C - I would like to hire you!  THank you!

2
Robert Johnson
2 years ago
C
cantthinkofoneNew Here
posted in Ask The Community

I just came to rage about ARROWS

Miro overall great product. A bit annoyed I had to upgrade today in order to export a larger size board, but hey can’t win everything.  One thing I did wish though for since I’m now a paying miro user, is that ARROWS didn’t auto connect, weirdly self select curve (who uses curved arrows?!) Is there a button for automatically creating straight arrows. Figma and indesign use shift, I believe. It’s just a nightmare. I begging you please make these easier to use. 

1
Robert Johnson
2 years ago
A
Atiqul AlamNew Here
posted in Ask The Community

Link function doesn't work in presentation mode

Hello experts, I have linked multiple objects so that I can navigate among them during the presentation of my miro board. It works well without presentation mode. But, when I go to the presentation mode (by pressing the play button) the link doesn’t work and doesn’t take to the expected object. Is there any solution of it?

1
Kiron Bondale
2 years ago
C
Claudio SchapsisBeginner
asked in Ask The Community

Adobe XD refresh artboard button incorrect behavior

Problem (critical): The refresh artboard button is not working as expected.Try the following:1- Link an XD file to your Miro Board2- Insert 2 different artboard (in the video I did it twice… sorry about that)3- You have now 2 different artboards inside your Miro board. 4- Go to one of them and ask them to replace image - I replace the BLUE with the Red.  → Expected outcome: Both images are now linked to the "RED" artboard.5- Go to XD and make any change - In the video I changed the RED and I put a white triangle (the problem manifest even if you don’t change the XD file)6- Update - Nothing happens.7- Refresh both RED artboard in Miro → Expected outcome: Both will show the new version of the RED with the white triangle PROBLEM: The old BLUE that I replaced with the RED reverts to the original BLUE. If I made any replacement like this across many other XD links inside the board, they are gone too.Check the linked video for quick demo.Any ideas why this happen?Check the video on this Loom

1
Yvain
Mironeer
2 years ago
S
Stephen JenkinsNew Here
asked in Ask The Community

How can I Restore a Deleted Board on a free account?

How can I Restore a Deleted Board on a free account?

2
S
2 years ago
R
ReginaBeginner
asked in Ask The Community

sperren

Hallo,auch wenn ich einen Frame gesperrt habe (lock), können andere hineinarbeiten, löschen und verschieben.Was mache ich falsch? Herzlichen Dank für einen Hinweis,Regina

1
Kiron Bondale
2 years ago
H
hsin liBeginner
asked in Ask The Community

Boards are missing OMG!!!

I upgraded my account to Team plan for two months and then cancelled it a few days ago.I just logged in to my account and found out I couldn’t edit my boards because boards are belong to team (or are stored in team). Then I clicked the Upgrade button on the upper-right side, and clicked downgrade button under free plan. It turned out all my boards are disappeared!  Anyone knows how to make my boards back? Any help would be much appreciated.    

3
H
2 years ago
D
Daniel KorkotyanNew Here
asked in Ask The Community

Miro On An Offline Network

Hello :)I understand that the probable answer to this question will be - (a big) NO, since I couldn't find anything online, but still.I work at a workplace with access to only a private network, so my obvious question is if it is possible to have all the back end running on our servers privately. I expect this option to be only available as an interpose solution of course. Thanks,Daniel K

2
Robert Johnson
2 years ago
Paul Snedden
Paul SneddenGroup Leader
posted in Ask The Community

[Enterprise] Invitation Settings

I work for a subsidiary for a large retail brand in Australia. Our Miro enterprise licensing is setup so that there is seperation between us (the department store), the (much larger) supermarkets business, and “everyone else”. Initially, we in the department store business left invites open to allow for “All team members” to invite anyone else as they deemed necessary - due to covid, we didn’t want to put any admin overhead/restriction that would slow people down from doing their job. This has all been fine, but I recently found out that there’s been about a hundred licenses issued (via invites) where there hasn’t been any authorisation for spend. That in itself isn’t an issue as that will be resolved internally. My question relates to the “Invitation Settings”, found in Permissions for each Team. I recently enabed the “Company Admins only” option for team Invitation Settings. A colleague of mine sent me a screenshot of what he saw when he tried to invite someone to his board. I’ve rem

10
Robert Johnson
2 years ago
N
Narendra SarmaNew Here
asked in Ask The Community

How to add space inside wireframe?

In this wireframe, I want to insert some space and add more content. How can I do that?Currently, I select all the elements and drag them down. This is painful.  

1
Yvain
Mironeer
2 years ago
I
Ivo ErinkveldNew Here
asked in Ask The Community

move users

Can I move all the users between teams?

1
Kiron Bondale
2 years ago
K
kirillkirillkirillBeginner
posted in Developer platform and APIs

Unknown error when creating an app

When creating an app and getting a token for our current team I get this error.If I try token for DevTeam everything is ok but when I try it for existing one I get an error. What’s the problem? 

1
Anthony Roux
Mironeer
2 years ago
A
Alexander StahlmannNew Here
asked in Ask The Community

Windows app - close app (usability)

Hi,I figured that the common Windows key sequence Alt-4 closes the app, but only if the “boards” tab is selected. This is counter-intuitive and different from any Windows app I use.Could that get changed in some coming update?thx, alex.

1
Yvain
Mironeer
2 years ago
S
Sven Digital MarketingNew Here
asked in Ask The Community

Formatting Tool For Table

Hey Guys,So I have copy and pasted some keywords from my research tools into Miro. Shows in Miro like this; keywordvolume 6500seo difficulty 43paid difficulty 45 keyword 2 volumeseo…. Now my question. Can I format that into a table or at least the data for each keyword horizontal instead of in a block? Would like to avoid copy and pasting the data for every single one.Thanks!

2
Max Harper
2 years ago
R
RamBeginner
posted in Ask The Community

How to download board without user registration?

How to download the board without user registration. Not all users who visit my site are registered in Miro. How to download their board. I use the API concept. My account is a paid account.Is anything possible ? Here I share my screen shot. This is what users look like when downloading the board.  ThanksG. Ramkumar

1
Max Harper
2 years ago
plotboy
plotboyBeginner
asked in Ask The Community

Why do I loose connection every 15"?

I loose connection every 15 seconds.  The connection immediately restores the connection.  This goes on for my entire session.  It’s very frustrating.  Where do I start to troubleshoot? 

3
Robert Johnson
2 years ago
J
JohannesBeginner
posted in Ask The Community

Miro Academy is too complicated

Hello, Fantastic that Miro community exists It’s too complicated. I use Miro once or several times a week for workshops with often 10 - 40 participants. Mostly academics and professionals that are 40+ years of age. One of the first hurdles is to get them to understand how to move around the map. I have been searching (and did my own tutorial videos) because there are some key concepts that simply does not exist in their mind. Here are some insights:Any tutorial that is not straight to the point within 5 seconds, they lose interest and become frustrated. They do not have the spatial concept of zooming in and out. Instructions needs to be super specific. Scroll wheel With or without ctrl/cmnd Pinch zoom Clicking Cursor Space V Toolbar DESELECT Resizing Copy-paste Hiding participant cursorsAll explained within 2 minutes. 1 minute introductions will just make them confused. Trust me, by now I have introduced hundres of people to Miro and it’s like talking to digital cavemen.

1
Dee Kapila
Mironeer
2 years ago
V
Valeriia ABeginner
asked in Ask The Community

How to delete Basic Step in Process Diagram

HiI am trying to delete the basic (first) step in the process diagram - I do not need it, I wolud like to start from the second one. But when I push Delete, all the diagramm (all the steps that follows) is deleted. How can I fix it?The yellow one I want to delete and start the diagram from the step at the right (without colour), but when I delete the yellow one, all the steps that are situated at the right are erased. HELP!!! 

5
V
2 years ago
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