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Copy paste issue related to network quality since July 2021?!

  • July 28, 2021
  • 2 replies
  • 110 views
B

When connection is lagging, one copy&paste action produces many (tens) of copies scattered around the board. Usually bottom right.

Anyone else?

2 replies

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • July 28, 2021

@bue - I have never heard of this.

Does this happen

  • for everyone or just yourself?
  • on every board or just one in particular?
  • on any device you are using or one, e.g., a laptop, in particular?
  • on any network you are connected to, e.g., home/office/coffee shop/smartphone hotspot?

When you say “lagging” does the Miro board just seem “slow” or are you actually getting a the “connection was lost” message in Miro?

If this continues, I would suggest reporting it to Miro support.

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
B
  • bue
  • Author
  • Beginner
  • July 29, 2021

Thanks for the quick response and your interest.

Happened to several participants working on one specific board.
Until now just that one board.

Connection was perceived as ‘slow’ since the video conference running in parallel (MS Teams) had some audio glitches. But no ‘lost connection’ message from Miro.

I was just wondering if this is a known issue.

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