Bit of an odd one this.
Whenever I touch the whiteboard canvas with finger or Apple Pencil, the keyboard opens. It doesn’t add text when I type, just triggers the standard keyboard shortcuts. This doesn’t happen if I click menu items or change tools.
feels like I may have forced some keyboard shortcut mode, but can’t find the option. And ideas?
Not resolved. Have the same issue on surface pro 4
Same issue. Surface Pro 8 tablet.
The keyboard flies out everytime I touch the screen.
Makes Miro unusable.
Under Windows (Surface) in tablet mode, same problem... that's what makes this application... tiring, to say the least
Not resolved.
I tutored a student this evening and the keyboard is still popping up on my laptop. I continually need to close this pop-up as I’m working with my students over the past week.
I sure would like to know how to fix it, if it’s in my power.
Still having this problem, not resolved for me yet.
Hurray! Bug has been squashed! It just shows how addicted I have gotten to Miro in the past month.
should be resolved:
“We're happy to let you know that the issue with the keyboard appearing when using the Miro Mobile or Tablet app you reported has been successfully resolved. We entirely understand how important being able to use Miro on your mobile devices is for you and your team, so we'd like to thank you again for your patience!”
I think it’s fixed, mine works.
I’m not quite sure what happened, but mine seems to be fixed. I closed the app and restarted it.
Got a reply for my ticket, apparently there is a bug on Miro´s side and they are working on solving it. :-)
same here !
Same problem
+12
+12
Hello, i have a problem, using miro on tablet.
After the update , that happened yesterday, I tap the screen in app in order to draw sth on a board, the keyboard always appears and interferes the process.
What should i do?
im paying for miro and created a support ticket for the exact same issue.
keep you posted
I’m using the iPad device to conduct my classes.
After the latest update the problem with keyboard occurs.
The keyboard always appear when I’m drawing, moving and do all the things even though I don’t write anything and not using elements which require keyboard’s functions.
Please fix it because it’s impossible to use the board.
Thank you in advance!
I am new to Miro, and downloaded the app to work from my phone. But every time zoom or pan a board, the keyboard pops up obscuring half the screen. It is extremely annoying, and I am not even in a text input object.
I looked at both app and board settings, I see no way to keep it from appearing constantly.
Does everyone avoid the app because of this? I find it makes it unusable.
when will this situation be fixed?😭
+12
Has anyone here opened a ticket with the Miro support team?
For example, If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:
please fix this right now - depending on miro for work and it’s completely useless on my ipad right now
I also ran into this problem, although everything worked fine yesterday. When you click on the screen, the keyboard is displayed, and only on the tablet, there is no such problem from the phone..
Same issue just started today on ipad
The same issue on iPad. Started today
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