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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,461 Topics
  • 25,047 Replies
7461 Topics
F
Frank SmeetsNew Here
posted in Ask The Community
invite people as guest

I have a commercial starter license on Miro and for one of the boards created, I invite someone outside the core team. How can I make him a guest (there doesn't appear an optionbox after inviting with email (as per your video see https://help.miro.com/hc/en-us/articles/6868233174034), just the option to make the invitee a team member (automatic after 7 days trial).

1
Robert Johnson
10 months ago
M
Marcus KirschNew Here
asked in Ask The Community
How do I export into Excel resulting in rows and columns

Is it possible to set up my miro board so that an export can translate swimlanes and items in there into rows and columns in an excel?

1
ElvaMiro
Mironeer
3 months ago
M
Mari AnixterNew Here
asked in Ask The Community
Is there a method to locate/delete duplicate stickies?

My iPhone will alert me to duplicate contacts. Similarly, is there a function in miro to ID duplicate stickies so I can select and delete?

1
ElvaMiro
Mironeer
3 months ago
E
Ed BurkeBeginner
posted in Ask The Community
Download board backups without Encrption

Hi, Does anyone know how to disable this feature? One used to be able to simply unzip the contents of the board backup. Is this part of a larger plan in the the Enshitification of Miro? https://pluralistic.net/tag/enshittification/Thanks in advance/Ed

4
Kenneth Ritley
2 months ago
M
Michal KaczmarczykBeginner
asked in Ask The Community
Who is the team owner?

Maybe you in your company know who is the account admin, but I don’t. Miro does not provide such an information. We have over 1k people and nobody that I asked so far knows - who is the person responsible for the miro account. I need to ask for some additional application, but I cannot find any contact to anybody that has the power.

1
Robert Johnson
4 months ago
Y
Yulia ParkBeginner
asked in Ask The Community
Some strangers come to my board, but I didn't share my link

Hi guys! I’m a teacher and I share the board with two of my students, but one day I’ve noticed that some other people come to our board. They usually come every 2-3 mins, stay for 5 sec and then go. And then come again with different avatars. I’ve created a new board, gave the link to my students, but all these strangers also came to our new board. I have set a password on my board and only shared it with my students, and even after that some strangers still come to my board. How can it be possible? 

5
Robert Johnson
2 months ago
D
Dean SmithNew Here
asked in Ask The Community
Reset password

Hello, I need some help. When I signed up first I used my google account to do so, hence I didnt create a password. Now I need to have a password (to log in from other device) and I can not reset my password.When I chose to log in with email instead of with Google, it says We sent you a log in link and There are no option like FORGOT PASSWORD or Reset password anywhere.What can I do to make a password? *The reason I need a password is that I try to log in from Oculus Quest 3, that does not support Google services Thank you

3
ElvaMiro
Mironeer
2 months ago
J
Julio CisnerosBeginner
posted in Ask The Community
[RESOLVED] Miroverse Templates Issue

I cannot copy templates from the Miroverse to any of my boards or their own individual boards. Help! :( 

7
Robert Johnson
2 months ago
V
ViviEstNew Here
asked in Ask The Community
Jira board not shown for estimation

I have imported all the Jira cards I need to estimate, however when I want to start an estimation session, I cannot select the correct Jira Board. Of the over 200 Boards we have only 8 are shown for selection. I tried to find out how the board needs to be configured to show up in the selection on Jira but couldn’t find detailed instructions. The board is set up as a Kanban board with a Jira software project and I enabled the story points on the Jira card in Miro. Furthermore the 8 boards that are selectable, when I imported issues to test the estimation feature, I always get the feedback that Story Points are not setup for this board. Can anyone give me a detailed guide how the Jira boards need to be setup so that they a) are selectable for the estimation feature and b) that the following error message is not shown when a board is selected?Error Message 

0
V
2 months ago
C
CarlijnNew Here
asked in Ask The Community
Help duplicating a frame with comments

Hi, I've duplicated a frame that included comments. Didn't notice that the comments weren't duplicated. So I started editing the original frame, deleting many comments. Shit! lot's of thoughts now lost in cyber space.. With version history I have recovered the frame. how do I now duplicate it to the board I am working on? or is there another way to retrieve deleted comments? 

3
M
3 months ago
A
Are Gjertin Urkegjerde HallandBeginner
posted in Ask The Community
Creative commons violation in template

I noticed a template in Miroverse that doesn’t adhere to a Creative Commons license (4.0 Attribution) for my original material, and have tried to contact the template creator to no avail. What possibilites do I have?

1
Hanne Keiling
Mironeer
5 months ago
T
Troy MasonNew Here
posted in Ask The Community
Large Family Tree has become very slow

Hi! I started my family tree and was lucky enough to be able to trace some very long lines back a very long way. The tree was working ok until the last 100 or so entries but now has become virtually unresponsive (I’m just using a weblink of the name and connecting them together etc., no images or anything heavy). I really don’t want to lose all this work, and would love to be able to finish the tree. I have tried the Miro suggested fixes for large boards and nothing has worked so far. Is there any way to export the tree with it’s links to another format perhaps? Any suggestions would be gratefully received! Screenshot of the tree below (Zoomed to 1%): Lots of crisscrossing lines and interesting connections… Tree @ 1% zoom 

0
T
8 months ago
P
PJ MorrisNew Here
asked in Ask The Community
Email no longer valid, so can't access unique sign in link

Hi,The email address used for logging in to Miro no longer exists, when i go to login it says “Check your email We’ve just sent you a unique sign-in link to your email”.  I can’t access the email account to get this link.  Is there another way for me to login? I know my password, so that’s not a problem, and once I login I can update the email to one that’s still working.thanks,

1
Robert Johnson
3 months ago
M
Maximilian RettigNew Here
asked in Ask The Community
Gather existing Teams to a Business Team

Hello, is it possible to gather currently existing Teams in our Company without any pricing plan to a team, that now becomes a Business Plan?So that we can manage all the Teams within one organization? Or do that teams need to be created as new Teams?Or whats best practice here?There are a lot of teams and contents that have been grown on their own during the last couple of years. Thanks,Max

2
Maria Pedone
Mironeer
3 months ago
R
Rimshah RazzaqNew Here
asked in Ask The Community
Sharing

Hi,Was hoping someone might be able to help.I have two teams area in miro , and the sharing access looks very different.I have a space called: Product Group - Mobile OKR & BBC Sounds App. In the BBC Sounds App space I can share correctly and allow Anyone with the Link to EDIT but struggling to share in the same way in the Product Group - Mobile OKR. Anyone know why this might be? Have attached images incase it helps.   

3
R
2 months ago
A
Alina ShvedovaBeginner
asked in Ask The Community
Billing issue

Hello! I've been using Miro for at least 3 years -- it's simply the best! Every year I renew my subscription. I work on my own, my team consists of  onlyme, I invite my clients just as viewers or editors. I have a question though:Today I renewed my year-subscription -- I paid 192$.But I see I have to pay 113$ more -- and I don't get how did this occure. 113$ -- what for?  Maybe my English is too poor to undestand :) I googled all the words but still have no idea what does all this mean. Please, clear this up! 

3
Robert Johnson
3 months ago
K
Kirsten WakefieldNew Here
asked in Ask The Community
Will there be performance/lagging issues on Miro with a big team joining the board?

Hi there, I am creating aboard that will have about 3000 objects and up to 40 people joining in on the board for planning purposes. Will the number of users joining on the board influence the performance of the board at all? Will there be any lag for them? Are boards with fewer objects easier to use (performance wise) with such a large amount of people logging in at the same time and adding objects?

2
K
1 month ago
J
JR2New Here
posted in Ask The Community
How Exactly Do I Create This In Miro?

How do I create this in Miro: https://app.screencast.com/FoGRKKqgiBo0z I’m specifically looking for this set-up.. I’ve tried various ways to no avail. The best I could do was this: https://app.screencast.com/aSebRuIoLvSiQ. 

1
J
8 months ago
E
EarlHoegNew Here
posted in Ask The Community
Insights Discovery Miro Boards

I am just wondering if any of you in the community are Insights Discovery practitioners?  I would love to connect with you and exchange on best practices and Miro boards that you have built for Insights Workshops that you deliver virtually? I just started my Miro account as a result of using it to develop a hybrid team charter for a client.  I then used it with a Team Effectiveness Workshop and a Leadership effectiveness workshop.  I built a few boards to replicate the in-room face to face activities that we would do in a workshop.  I would love to compare notes with other practitioners of the Insights system to compare notes.  Maybe there are others who are facilitating similar types of systems who might have example boards and approaches that you want to share too.   I know that Insights Training and Learning use a Miro board for the accreditation.  I will also be connecting with someone internally for how they are bringing the normal in room/in person activities to life in the virtu

1
I
6 months ago
K
khalid makhloufiBeginner
posted in Ask The Community
Backup

Hello,I'm concerned about investing time in Miro without having a backup of my work that can function outside the Miro app and online software.The CSV export in Excel doesn't seem to accurately reflect the same information as in Miro.I understand my question might seem unusual, but I would like the flexibility to switch to another platform at any time.Thank you.

0
K
7 months ago
S
Samuel PhatlaneNew Here
asked in Ask The Community
Continuous Loading - Google Chrome

Hi I can’t seem to load my Miro boards on Google Chrome.I have:Cleared cache and files ran incognito modeThe issue still persists where my boards just contentiously load. I have tried on Firefox and there is no issue that I can pick up

2
ElvaMiro
Mironeer
1 month ago
K
Kalplata .Beginner
posted in Ask The Community
mind map navigation

I want to get a basic training on MIRO mind maps. How to navigate and create branches etc. is there any online training. ? Thanks.

4
K
1 year ago
S
Sittichart PhikunthongNew Here
asked in Ask The Community
How can I remove the credits card from payment method

How can I remove the credits card from payment method?

1
ElvaMiro
Mironeer
2 months ago
W
Wiebke BöschBeginner
asked in Ask The Community
Gerneral Terms

Dear Miro Team, in the general terms your are refering in 10.4 to the “EU Comission Model Clauses. Can you forward them to me? Best regards Wiebke

2
Robert Johnson
3 years ago
L
Leon FankhauserNew Here
posted in Ask The Community
I need urgent the best way to get a complex vision for an app on paper to handover to developers.

I dont like user stories, its so frustrating confusing if i try to show my verry complex project from the beginning on. whats now the best way on miro, to plan a really complex vision for an app? I like Mind Maps but i feel like to have not enough structure and not enough options…. HEEELP ^^ 

1
mlanders
3 years ago
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