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Question

Google Drive

  • 11 June 2024
  • 3 replies
  • 48 views

I am the owner of the MIRO blackboard at the Science and Technology Museum in Milan.

Until some time ago I was able to upload files from my Google Drive (ilabsistemi@gmail.com) without problems, but now I can't do it anymore: when I try, the error message “403. That's an error.

We're sorry, but you do not have access to this page. That's all we know."

I tried to follow the instructions of the Help Center step by step (https://help.miro.com/hc/en-us/articles/360017731253-Google-Drive), but without appreciable results :-(

Best regards

Enrico 

 

3 replies

Robert Johnson
Userlevel 7
Badge +12

@enricodamuseo - In the past, I had to reconnect my Google/Drive account to get past a similar error. Perhaps these steps will help you:

https://community.miro.com/ask-the-community-45/can-t-upload-from-connected-google-drive-account-12546

Visual Thinker | Volunteer Community Moderator
E

I thought about it, but I can't uninstall the Google Drive app

Robert Johnson
Userlevel 7
Badge +12

Skipping the uninstall part, in the instructions in the screenshot, you should have a "Logout" link in place of the Connect button.  Try logging out and then connecting again.

 

Visual Thinker | Volunteer Community Moderator

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