Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6891 Topics

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Marco FaulhaberNew Here
posted in Ask the community

Support: How to change Miroverse e-mail adress

Hi all, I will take a new job in a few days and my old e-mail address will be deactivated. In Miro itself I have already changed the email a few weeks ago. In Miroverse, however, the old one is still displayed. How can I change my e-mail in the Miroverse?

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4 months ago
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Karthikeyan TamilarasanNew Here
posted in Ask the community

Content disappeared in free plan

Hello, I saved some screenshots to (free Miro plan) Boards. The boards are there but the contents inside are missing. I access this after an year I was not using. Could it be lost forever ? If so.. what are the ways to avoid such in future ? Thx

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4 months ago
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Iacopo PaceNew Here
posted in Ask the community

Mermaid sequenceDiagram breaks with

Hi all,really appreciate edit support for mermaid sequence diagrams!As I was working on a pretty big diagram though, I think I hit a limit somewhere in miro. The issue can be easily reproduced by pasting the diagram in this live mermaid: linkA few seconds after hitting the “Add to Board” button, the console prints Uncaught (in promise) Error: An unknown error occurred: Metadata update failed. at z.responseHandler (miro.js:1:3388)responseHandler @ miro.js:1and it won’t redirect me to the board.If I close the diagram dialog window, the image is actually added to board but it is NOT editable.Can this be looked into?Thank you!

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4 months ago
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Roi TalpazNew Here
posted in Ask the community

Change Team Admin - Original admin no longer an employee

Hello,I need help regarding changing the team admin so i can upgrade to a paid account.because the original team admin is no longer an employee at my company.How can i fix it?

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4 months ago
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Theo PhilippsNew Here
posted in Ask the community

Fonts dont work in R

It would be nice, if there was more support for Russian-language fonts users.The Problem:Currently, all users, especially those who use Russian language in their board-projects, having an issue of half of available Miro fonts working not correctly. As you can see in the screenshot below, the texts written in the table have the same font called "permanent marker": This bug seems small at the first glance, but it sure does make the whole experience of using miro unpleasant at times. Of course, permanent marker is not the only one font that is having an issue with russian language. Possible Solution:My knowledge seems to be out of range where there root of this problem hides, but a rational and logical guess would be something is wrong with code. Miro-developers should know it better?

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4 months ago
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Keara O'ConnorNew Here
posted in Ask the community

Dot voting - facilitator making votes for others

Hi, Does anyone know if it is possible to have someone do “proxy votes” in dot voting?We want to use dot voting during some workshops but not all our participants are going to be able to use Miro. We want to enable people to share their votes verbally/via chat and have a facilitator make their votes for them so they still get counted in the summary.When I try and do this it just says I’m out of votes - is there a way around this? Thanks

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4 months ago
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MrMoosieManNew Here
posted in Ask the community

How do I log into the desktop application?

I’ve used the desktop app for a long time but just reformatted my computer.  Now, after downloading and installing the application, I do not see where you log into the app.  Below is what I see when I launch the desktop app.  Any ideas? 

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4 months ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask the community

Long Japanese line breaks after "-"

This happens with a sentence with Japanese and English words with “-”.  Japanese doesn’t usually have any space bitween words.  But English obviously does.While editing, as you can see in the top box, “miro-community” is straight line.  But, once you are done with editing, it breaks after “-”. Does text box has any language attributes we can set?

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Yasushi SHOJI
4 months ago
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Max SchmidtNew Here
posted in Ask the community

can't add content to my board

From one second to the other i lost access to two boards which i created. Also i can’t add content to a third board which i created. I have no toolbar on the left side of the board. I can only choose between “Comment” and “Select”, how can i add content to this board? How can i get access to the orhter two boards?

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4 months ago
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Stefan G.New Here
posted in Ask the community

Default colors for whole organization

Hi, I was wondering if there is a way to set default colors available for the whole organization and not just on profile basis.For example, When a new user joins. Default colors of our choosing should already be available through organization wide default set colors.Is this possible? Kind Regards,Stefan

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4 months ago
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Growth UnitedNew Here
posted in Ask the community

Functionality - Auto-create a textbox which is linked to the card, when you create a Miro Card

Hi! I was wondering if Miro provides any functionality in regard to create automated dependencies; for instance the auto-creation of a text box alongside the manual creation of a Miro Card or textbox. If you could provide me with a solution or information, that would be very helpful.

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4 months ago
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Tang Kai Wen JoshuaNew Here
posted in Ask the community

Problems and Improvements

I believe that a tool should be fully optimized no matter the skill level of the user. If someone has to search constantly for solutions to find that a function has multiple rules before it can be used then its not an optimized tool. This could be me just inept at miro too and for that i am sorry.Here are a few issues me and my group faced while doing our proj:Cant crop imported items easily:There is no crop option Resizing sticky notes cant resize top and bottom, but left and right can? This is the same for text boxes. Cant change the font size of individual words in text box or in shapes. if i want to have a big word header and smaller words below, i need to create 2 text boxes and group them together to achieve the same effect   Cannot group tables or certain items with group function. e.g a table  i can group everything else together but for some reason tables dont count and this is true for some other objects Sorry these are just some issues that we had while using miro.

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4 months ago
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limes008New Here
posted in Ask the community

Adding timer error

Dear community, I just tried to add the “Timer app” by Miro on my board (owned by me on an Education account), and I get the following error. I already tried creating a new board, same error: Application COUNTDOWN is not allowed in team 3458764551195476768 Can somebody help me out, please? Thanks!

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4 months ago
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Sean SteeleNew Here
posted in Ask the community

Zapier Question - Automate Board Creation and assignment?

Hi all - I’ve got a templated board that I’m using for my “digital workbook” for a course I’m about to launch.  When students enrol through Kajabi, they’ll be given access to the course etc, and zapier will do a bunch of automations.  Was wondering whether anyone knows if I can have a new board created automatically for the student (would be a blank board with a template assigned) using zapier or any other third party workflow automation tool?

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4 months ago
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P JANNEZBeginner
posted in Ask the community

Azur DevOps - Unable to edit cards

Hi Community,I cannot edit card imported from Azur DevOps anymore.Does someone got the same issue ?How to fix it ?Best Regards,Pierre

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4 months ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask the community

2 "shapes" tool ?

So  what’s the difference between these 2 tools ?If I click on “1” it’s open the “3”. In  bottom of “3” there is a “all shapes” button (4)If I click on “4” it’s open the full shapes list “5”. If I click on “2” it’s also open the full shapes list “5”. So  2 is just a shortcut. 

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Christophe GESCHÉ
4 months ago
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Shay TeaBeginner
posted in Ask the community

Editing a mirovers template

Hi everyone, I was wondering if anyone has been able to figure out how to edit your miroverse template. To be clear— I don’t mean the name and description but the actual template.  As we all know, the secrete to creating a good anything, templates included, is iteration. I have finally launched one of my templates onto the Miroverse and already I want to make some edits and changes. I’m guessing that surely this is possible, but for the life of me I cannot figure out how. Would love anyone’s help.  Cheers, Shay

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4 months ago
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Brandi HatleyNew Here
posted in Ask the community

Link Accounts

My company has several Miro accounts for different departments/practices. Are there ways to link the accounts so that we can view boards on all the various accounts?

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4 months ago
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs

Video Clipper: Spend your time where it matters

There's a new app in the market that you might want to check out: Video Clipper. You can now upload videos, generate transcriptions and create playable clips right on your Miro board. A must-have for UX Researchers or anyone that wants to digest and gain insights from user interviews, recorded meetings, and video-inclusive brainstorming. Free your time to focus on analyzing the results. Let the app take care of video editing and transcribing.Try it now!

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William Bishop
Mironeer
4 months ago
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Sergio JuniorNew Here
posted in Ask the community

Miro Web- "Session expired" many times a day

Since the last week, the Miro session has been expiring quickly, which makes it necessary to log in again several times a day.Is it possible to configure it to remain logged in until I want to log out?

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4 months ago
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Kaushik PatangeNew Here
posted in Ask the community

Need help choosing a template for my project

My project is as follows:Our leadership team and other stakeholders have made several requests to get customer references for a new product we have. I would like to have single source of truth to track outreach to the sales account teams to get their buy-in in doing a customer story. We also would like a way to have alternate customer accounts available in case a customer is not willing to do a customer reference. Tracking when outreach happened and the outcomes of each interaction with these sales account teams for eahc respective customer would be great.Leadership will want to see how things are going in terms of progress towards getting these references, so we also would like a high-level, super easy to read and understand dashboard of our progress.What template or custom template is recommended?

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4 months ago
KevinThePepper
KevinThePepperNew Here
posted in Ask the community

Lagging performance on Desktop App MacOS M1

Working on the desktop app gets progressively slower until the app takes seconds between updates. This is on the MacOS M1 Desktop app. I am often working on these boards alone, and am experiencing this issue even on boards with little content (maybe a couple of frames and a total of 20 widgets). I have tried the following:Restarting/updating the app Resetting application data Hiding the side bar Turn off collaborators’ cursors Hide the mapRestarting and resetting application data temporarily resolve the issue, but after 5 minutes of working it begins to lag again as if something is building up.My Mac is an M1 with the latest Ventura 13.4 OS. My internet connection is running at 300+ Mbps. Any help is appreciated.

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KevinThePepper
4 months ago
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OMNIA Productions OfficeNew Here
posted in Ask the community

Security on ios

Hi!  I am wondering: I have two miro boards with quite personal sensitive information that i wish to share with a team. The team shouls be able to see the boards on their iphone. Is it possible that miro asks for a password when the app opens? En if not, how can I make sure the boards are save to enter from a phone? Thanks! 

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4 months ago
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Sean RossNew Here
posted in Ask the community

best template for website research (url lists) and people research repository?

Hi,  I’m new to Miro.  Initially we are doing some research to collate relevant web urls and small info panels on individuals.  Any thoughts on a template most suited to this?  Cheers!

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4 months ago
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DavidBalNew Here
posted in Ask the community

Font size is broken in my mind map

For some reason, I can only change the font size for the entire mind map. However, three branches of that mind map got impaired and are of a smaller font size. Even if I click the auto-layout for that mind map, it stays the same. And it seems I cannot increase the font size just for some of the branches. Is there any way to fix this? It does my head in.. 

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4 months ago
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