This is a very annoying issues. Especially when I have to present to serious clients.
I tend to add a lot of images to the board. So when I zoom out some of them just disappear!!!
I have to zoom in to see them again.
Can you please fix it?
It looks terrible in presentations!
This continues to happen! I can’t believe a bug identified many years ago is still just open. Sticky notes with no other boxes or things simply disappear when zoomed in.
I am prepping for a 300 people solution train event and now this.
Is there a fix for this?
The problem has now been solved. A huge thanks to the miro team.
This problem is such an inconvenience and it has reared its head once again. What a shame!
Dear Miro team
I have had the same problem for 3 days and so have many of my students. The problem occurs on the iPad Pro (4th generation), both in the Miro app and in Safari and Chrome. Even an iPadOS update didn't help. It is also not due to the Wi-Fi connection. I have also connected the iPad to the fiber optic connection via cable without any improvement. I also reinstalled the Miro app to be on the safe side. The problem does not occur with my small iPad mini (6th generation). Nor on my iMac and not on my MacBook. It seems to be a problem with older iPads.
Teaching with Miro is currently not possible - but what's worse for my students with iPads is that they can't work with the learning materials at the moment. The bug is so bad that the boards cannot be used by these students. It would be really great if you could prioritize the problem and fix it as quickly as possible. Thank you very much.
Best regards
Daniela
instead of…
I also have the exact same problem. I am on the business plan and use the boards to teach. I have been using the boards for about half a year and this issue only started yesterday. Please resolve this as its a major issue.
Dear Miro team
I have the same problem and so do many of my students. The problem didn't exist for me yesterday. I used the same boards in class. It's not because of the Wi-Fi connection. It is stable with high performance. I have no idea what happened in the background. But it would be great if you could tackle the problem as quickly as possible.
Thank you very much
Best regards
Daniela
(iPad)
Dear Miro team. Same for me. Samsung galaxy tab s9. I cannot continue work on my assignment as I constantly zoom out and the content dissappear. Please, give it a look and hopefully you can fix it in a no time. This bug appeared today, yesterday everything was OK.
Miro, the problem is back and is nerve-wracking… It does not work on any iPad, neither on the app nor any browser. On the macbook it still works, but does not help me, as I use Miro business for teaching and rely one the pencil functions for writing and all my students use iPads...
This appears to be working if you use the web version on iPad Chrome, but still not on the App
I have had to move to Microsoft Whiteboard, it is no where near as good, but at least allows me to use basic functionality. Hope Miro can fix this before I need to worry about migrating my active boards over, which I imagine will be a nightmare.
I put a ticket in last week, it was updated yesterday with a confirmation that hte bug had been fixed. I went into the app and it appeared to work, but within a few hours it was back to being broken.
Same same
I put a ticket in last week, it was updated yesterday with a confirmation that hte bug had been fixed. I went into the app and it appeared to work, but within a few hours it was back to being broken.
I had the same, I had checked on the phone and it worked but after 30 minutes it was broken again
I put a ticket in last week, it was updated yesterday with a confirmation that hte bug had been fixed. I went into the app and it appeared to work, but within a few hours it was back to being broken.
I have the same issues, on an iPad Air (2022), as I am using it in combination with the Apple Pencil the disappearing content, in this case random lines of everything I write and draw, it renders Miro on the iPad practically useless to me now.
Is there a fix for that, it has a huge effect on my work.
Same here (same ipad model). I use Miro (business license) on work extensively and this bug has a huge impact. It‘s ok for me, if at a zoom level of 25% some scribbles disappear, but not at 100%. It’s very annoying in meetings….
br from Germany 👋
I have the same problem since first of June, it´s so annoying! Please get back to the back app version It was slower when you have a lot of content but I could show everything. Or offer the possibility to adjust the content in the zoom.
Happening here too! Miro needs to fix it immediately. We use this a business tool to show clients! and like other we are a paying company!!
Anyone here with a paid plan that can put this into a ticket? Obviously seems like an ongoing issues for MANY many users, but Miro support hasn’t seemed to jump in on any of these threads, old or new.
This is happening to me too all of a sudden. And if this doesn’t get fixed soon unfortunately I’m going to have to find new software to use. This kind of bug makes me feel like I can lose my work and that stresses me out.
Agreed - same issue is happening to me as of a few days ago. It was not an issue beforehand, but is extremely frustrating and will alter how I engage with this platform moving forward if it’s not resolved..
same issue here, and a whole host of others having it too:
https://community.miro.com/ask-the-community-45/problem-with-writing-13673
Happening here too! Miro needs to fix it immediately. We use this a business tool to show clients! and like other we are a paying company!!
This is also happening to me. Is there any sollution or is Miro working on this? I use Miro all day long teaching and this is very frustrating for my students and myself.
Exactly the same on ipad pro, everything worked perfectly since one year and since one week what i write disappear when i zoom out on the ipad (but not on the computer screen).
VERY ANNOYING, can anybody in the tech team solve this big problem ???
This is also happening to me. Is there any sollution or is Miro working on this? I use Miro all day long teaching and this is very frustrating for my students and myself.
I have the same Problem since 02.06.2023
But i can‘t contact Miro, because I have only the free Version.
Does anybody has solved the problem yet?
Same here. Miro on Ipad Pro essentially unusable all of a sudden.
Hello, Eje. I have the same problem as you.
And this issue is not like written here.
Because they wrote about disappearing images, but we have disappearing pencil lines, so we can not write and draw now.
Check my screenshots.
Everything worked good before yesterday.
But now don’t.
So if anybody knows how to solve this problem let us know. Or just fix the board please.
I have the same issues, on an iPad Air (2022), as I am using it in combination with the Apple Pencil the disappearing content, in this case random lines of everything I write and draw, it renders Miro on the iPad practically useless to me now.
Is there a fix for that, it has a huge effect on my work.
Yes, having the exact same issues starting as of Friday 6/2 midday on a Samsung Tab A with S Pen. Pencil strokes would be visible for either a second or as I’m writing, but half of them disappear as soon as I lift stylus, and won’t reappear until I zoom in further. Keeping it zoomed in however does not fix the issue, as I will have to zoom in even further to see those new disappearing strokes. Very annoying to have to refer to the board on my desktop to see what I’m actually writing.
Issue occurred on my tablet across Miro app, Miro chrome shortcut, Miro in chrome browser, as well as Samsung Internet Miro shortcut. Did not experience anything of the sort when working Thursday 6/1 night.
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