I thought I was totally prepared for my first workshop facilitation, after getting tips and tricks from users here.
But pretty quickly, during the new user onboarding, someone who was trying to copy and paste stickies copied and pasted a whole (LOCKED) frame. Multiple times. It felt like anarchy. Continuing to facilitate with frustrated, embarrassed new users (don’t know who messed it up) while also cleaning up the board threw me off my game and took the wind out of the session.
What did I do wrong or what could I do differently? I am gun shy about going back for round 2 (with some of the same participants).