I can’t log in with google account on Mac app. When I enter my google account, I get an error:
“Couldn't sign you in. This browser or app may not be secure.
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”
Marina3 years ago
Hello everyone,
The issue with Google Authorization in the Miro Desktop App was fixed in version 0.4.8. The application should notify you about the update, or you can manually download the latest version here.
Could you please check if you can successfully authorize via Google OAuth now?
Important: if you use two-factor authentication, the issue might still be there. The development team is on the case as well. At this time I don't have an estimated release date but we will let you know when we receive more information. As a workaround, we suggest using Miro in a browser until the fix is complete as within the browser you should be able to log in with SSO and two-factor authentication without any issues.
But you said one month ago "This is a known issue at the moment, and we are working to fix it." so are you lying us if it's not why you didn't tell us to to email support@miro.com this is very bad because your wasted your time.
On Windows; most recent release downloaded and tested. It kept me from logging in the past, i thought something was wrong on my end and didn’t bother. I’d always liked the workflow on Miro, so I had it in the back of my mind and wanted to finally try it again today.
And, “We suggest using Miro in a browser until the fix is complete” is not a valid response from a team. You cannot suggest the user use a different platform than their preferred one when it is clearly offered for it and compatible on it.
You maybe quietly losing new users. Beware.
There should be a workaround like Figma to send the user to log in using the browser and send a handshake back to the application. This would solve it so easily. It’s sad to see a company with such a bright product falling through the cracks - seeing how you have not investigated a solution to the issue your users are facing for about a year now.
I still hope you fix this soon. I still enjoy the app and the functionality. I’ll try again when I can.
I’m so sorry, @ryakisr. I checked with the Support team that the issue is still open, and that’s why advised to reach out to support directly. As soon as the issue is fixed I will definitely update this thread for visibility, but no news for now
The issue with Google Authorization in the Miro Desktop App was fixed in version 0.4.8. The application should notify you about the update, or you can manually download the latest version here.
Could you please check if you can successfully authorize via Google OAuth now?
Important: if you use two-factor authentication, the issue might still be there. The development team is on the case as well. At this time I don't have an estimated release date but we will let you know when we receive more information. As a workaround, we suggest using Miro in a browser until the fix is complete as within the browser you should be able to log in with SSO and two-factor authentication without any issues.
Same here. Just cannot login, even though I've reinstalled the app on my Mac. Unfortunately desktop version is my prefered one, so if there is no workaround reasonably fast, I will switch to Figma, where the rest of my team and majority of my friens already are. And everyone is asking me, what the hell I'm still doing with Miro. I always replied, that I like Miro much more, but with this issue, which is critical, my patience will probably expire...
This is an issue with Google’s more stringent authentication requirements for desktop/native apps.
Miro needs to adopt a different authentication flow that allows the user to complete authentication in their browser. Trello had to do the same thing.
This authorization flow is similar to the one used for web server applications. The main difference is that installed apps must open the system browser and supply a local redirect URI to handle responses from Google's authorization server.
Sorry to hear this :( We don’t have more reports about this issue, so could you please reach out to the Support team directly so that they check your case?
Tips to the developers: I’ve encountered this in my own app, and it can be solved by sending different UserAgent header. Not sure if that’s a great solution though :D
I am able to login through my Google Personal Account SSO in Chrome Web and on iOS app for my iPad. But unable to login into my Mac App. Throws the above message. Something I need to do here?
Hi @Jonas Kamber@Dmitriy Chuklay@Søren Dalsberg@Jens Oliver Doleschal@Amarsh Vutukuri@ASEEM MAHAJAN
Good news! The team has fixed this issue, and now you should be able to log in with your Google account. Can you please check and confirm if it is working for you?
Feb 2022. Had to reset a window 10 (edition pro 64 bit) on a lenovo machine. My miro account is setup using google authentication. Experienced the long running google security error ~ “browser might not be secure”. Tried both the windows store install and the default windows desktop install direct from the miro.com.
Solution for me was to uninstall miro using the windows app uninstall then took a fresh download of the enterprise msi (64 bit for me) and it worked with google two factor authentication without error. Its in a link above the desktop install options.