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Question

Requesting Full rights access failed

  • 20 June 2024
  • 1 reply
  • 9 views

Hello, I just received a Free license and I am trying to convert this to Full license as per instructions shared in the picture below.

 

However, when I click on New Board, the pop-up window to request permission doesn’t appear.

Can you please advise on what I need to do in order to start creating new boards?

Many thanks!

Barbara 

1 reply

Userlevel 6
Badge +1

hi @Barbara Mori 

 

I believe that the Admin needs to invite you to convert the license first. Have you asked the admin about your access settings?

 

If you are on a paid subscription, you can also report this directly to the Miro support team - instructions can be found here → https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

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