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Question

Prompting user to upgrade - Assigning a board to a project

  • 1 July 2024
  • 2 replies
  • 17 views

Hi, 

A user reached out saying she was prompted by Miro to upgrade when she tried to assign a board to a project. 

The user is a full member of an enterprise team. The board is also in an Enterprise team workspace.

Curious what might prompt this? If anything. She did not own the board, but it was created by another one of our users with the same level of access (Full member apart of an enterprise team.)

 

 

2 replies

Maria Pedone
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Userlevel 4
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Hi @Angelo Carini — thank you for asking about this. As part of an Enterprise team, you should have access to group boards into projects (learn more here). Is the issue that the user was not able to group the board into a project (despite being part of an Enterprise team), or just that the pop-up was appearing? Thank you for any details. 

Maria Pedone
Rank
Userlevel 4
Badge

Hi @Angelo Carini - an update that our team was not able to reproduce this issue, but please let us know if the pop-up still persists for you within an Enterprise account (is it possible that the user was looking in their free account vs. toggled to the Enterprise team account?) and/or if you’re not able to access the Projects feature. Thank you!

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