Figma plugin not working

Hi @Patrick Hoban - do you have any additional information you can provide so we can help unblock? Thanks!

Hi @Anthony Spano, Its very hard to tell what has gone wrong from the screenshot. Can you please send the console screenshot from your Desktop Figma app to figma@miro.com? Here are the instruction to open console:
1. Click on Plugins > Development > Open Console
2. Run the plugin and load the boards again.
3. If the error occurs, please take the screenshot of the console.

Hi Anthony, Sorry for not being clear about what part of the console I wanted to check. Its bit confusing since there are two ‘console’s. In the step 3, I want to see the console part highlighted in the image below. If you click on that, you will be able to see many errors. 

hi my Miro Figma plugin is not working. When I click Miro option from the plugin menu, it’s keep loading and not able to show the operation dialogue.

I have the same issue, just get the loading spinner when I run the Miro Plugin. 
Below is the readout on the Developer Console

Can someone please help with that? I really need to import my Figma board to Miro and this plugin is not working. Just keeps spinning. Looks like something is being blocked… any way it can be unblocked? Help pleeeeease!

Hi @Henrique Barcelos , @Ana Weinstein, @Markus Hofmeier, @Joni Strudwick  and @Julie Wen 
 

I’m not sure if you are seeing the same error as in Patrick’s screenshot, but if so, it seems like it may be a firewall / VPN issue. There are some corporate vpns which may impact this app by default. 

Could you please check the following:

1. check if https://figma.svc.miro.com/auth/tokens-stream can be accessed (login not required)
    
2. if not accessible, firewall/vpn needs to whitelist  content-type: text/event-stream and figma.svc.miro.com

Let me know if it helps. 

I have the same, it was working till a few das ago. I use the same set up now, and get the spinner. can you please test/help? 

I’ve been using Miro Figma plugin successfully in the past 6+ months despite occasional server-side errors. This time, however, this error persists since 3 days ago and it hasn’t resolved itself yet.

This failure is blocking my work significantly. Please help resolve.

1. When launching the plugin, nothing show up in the UI but the loading indicator
2. In the console, `CORS` policy error and `503` response show up on `https://figma.svc.miro.com/auth/tokens-stream`
3. When visiting the URL above, I see the same `503 Service Temporarily Unavailable` error.
4. I disabled all VPNs and there’s no firewall blocking anything on my machine.

Screenshots below for reference.

Same issue here - getting 503 errors from https://figma.svc.miro.com/auth/tokens-stream...

hi @Corey Malone, @Craig Rodgers and others

We’ve noted this issue and our engineers are aware of it. I don’t have a fix yet but please know that the team is aware of the issue and is working on it. I hope to have an update soon. Apologies for the disruption.