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Question

Error message in Planner(program board)

  • 14 June 2024
  • 1 reply
  • 22 views

Hi Miro people,

 

I have an issue with my planner(program board) in miro.

I can create one and it does load my jira stories when I select my miro board. 

But when I try to change the column field I get the error message: Failed to load column fields try again.

I tried over and over, but it does not work. Same error message I get in the Add swimlanes dropdown

Hope you can help me, since I really like this planner and it is really beneficial for our team

 

Kind regards,

 

Linda

1 reply

Userlevel 7
Badge +12

@Linda van Sinten - Since you are you using a paid subscription of Miro, you can contact the support team for help by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

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