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an issue with payment method

  • 16 May 2024
  • 7 replies
  • 89 views

I can't pay for a monthly subscription for starter plan, i’ve tried to use 2 different cards (Visa, Poland and Lithuania) and in all cases there is a message "there is an issue with your payment method. Try a different payment method". Please, help me.

Hi @Business Tools 

 

Sorry to hear about the billing issues. I’ve converted this into a ticket for you and someone will reach out shortly. 

I also have the same problem with the payment^ please help me , tried already 6 cards from different countries and have no luck. How could I solve my problem?

@Olga_Sannikova - I replied to your post here: https://community.miro.com/ask-the-community-45/an-issue-with-the-payment-16528

Same issue. 

Hi @AndiB 

 

I replied in the other thread you posted in; I created a help desk ticket for you and someone will get in touch to help.

I'm having the same problem.

Hi @Masaki Otake 

 

I’ll convert your comment into a support ticket, and someone from our team will reach out to you shortly to assist with your payment problem.

 

Thank you for your patience!

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