Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted

Hi, I’d like to register for a student account please, but my institution doesn’t offer an email. Hope to hear from you soon, thanks.

Hi @Parhammer! I just converted your request to a support ticket so our team can better help you! Please provide us with documents confirming your employment as a teacher as a reply to the automated message you received.

Hi @Ana Carolina Cebin Pereira, 

I'll convert your message in community post into a support ticket so the team can review your application. Please send your student ID as a reply via your inbox. 

Hello, I am a student of a college in Canada, and my educational email doesn’t include edu. I ve attached my student ID to my application, but I still have not been accepted. Could you please help me with this issue?

Hi @Gavin Keenan, 

Currently, having an email belonging to the educational institution domain is indeed needed to apply for the Education license. Since you don't have one, I'll convert this community post into a support ticket so the team can review your application. You can expect to get a reply from us shortly to your inbox. 

Hi @Yannic,

I couldn't find any tickets submitted from the email address your Community profile is tied to (not sharing it here for privacy reasons). Could you please re-apply on this page? If you applied with a different email address, please share the ticket number with me in DM so I could check what happened to it. Thanks! 

Hello, admins and everyone ! I am a student from a Russian state university, and our institution doesn't have an educational email. Could you please help me in applying for an educational plan? I've tried before to apply, but it requires business email. 

I can provide a link to my university site where my student status is described. Here's my student status 

Please help a fellow student! 

Hello!  My university does not have an email address that ends in *.edu or *.k12. Can I provide a student ID to access the program.
I would love feedback, thanks.

Hello! I’d like to register for a student account please, but my college doesn’t offer an email. Thank you!

Hi @Priyanshu goyal, 

I've converted your message from this community post into a support ticket so the team can review your application. Please provide us with documents confirming your enrollment as a reply to the automated message you received.

Hi @Lucielle Lin,

Thanks for asking!

In this case, you could attach any other document that would confirm your enrollment, like a scan of your student ID or an acceptance letter to your application. 

Hi @Lucielle Lin,

Thanks for asking!

In this case, you could attach any other document that would confirm your enrollment, like a scan of your student ID or an acceptance letter to your application. 

But the information on my ID card is not written in English, will that be okay?

BTW, I did try to upload a picture on googledrive and paste the link on the education plan application form, but it couldn’t be submitted. I am sure that anyone who gets the link can view the attachment, so it is not a problem of authority, so why couldn’t I submit the form then?

 

Feel free to attach the scan of ID even if it's not in English. In most cases the team will still be able to gatherer the needed details from it. 

The link to the document uploaded to GDrive works just fine for me, please make sure there are no spaces after the link.

If this won't help, please try completing the application in the Incognito or Private mode of your preferred browser. This is to rule out the possibility that the issue is caused by cache or some browser extensions. 

Hi @Luisa Moreira ,

I converted your message into a support ticket and shared the next steps in my reply. Please send your student ID in the ticket to confirm your enrolment.