But the information on my ID card is not written in English, will that be okay?

BTW, I did try to upload a picture on googledrive and paste the link on the education plan application form, but it couldn’t be submitted. I am sure that anyone who gets the link can view the attachment, so it is not a problem of authority, so why couldn’t I submit the form then?

Hi @Lucielle Lin,

Thanks for asking!

In this case, you could attach any other document that would confirm your enrollment, like a scan of your student ID or an acceptance letter to your application. 

But the information on my ID card is not written in English, will that be okay?

BTW, I did try to upload a picture on googledrive and paste the link on the education plan application form, but it couldn’t be submitted. I am sure that anyone who gets the link can view the attachment, so it is not a problem of authority, so why couldn’t I submit the form then?

 

Feel free to attach the scan of ID even if it's not in English. In most cases the team will still be able to gatherer the needed details from it. 

The link to the document uploaded to GDrive works just fine for me, please make sure there are no spaces after the link.

If this won't help, please try completing the application in the Incognito or Private mode of your preferred browser. This is to rule out the possibility that the issue is caused by cache or some browser extensions. 

Hello, I would like to register for an Educator Plan, but I’m a self-employed Online French Teacher and I don’t have any institutional email. Could you please help me get this plan? thank you

Hi @Anastasiia Vavryk @KseniyaKoroleva @Kirill Spirin 

I just converted your comments to a support ticket so our team can help you with your concern more accurately. Please check your emails for the ticket number.

@KseniyaKoroleva I removed the screenshot you pasted as it exposed your information. Rest assured that our support team will check with you personally and ask for the needed documents.

Hello, 

The required form to apply for a Miro Educational account requires a student email. The Graduate course I am taking in Brazil is an accredited course but don’t provide us with an student email, however I use my personal one. I am trying to upgrade my miro account to a student one so I can use it in my final project but I am stuck on the ‘add details’ page. Any advice how to get in contact with a support?

Thank you!

Hello,

I am a high school student. Our school doesn't have a common email for students, so I use my @gmail.com. I would like to connect to Miro's "education plan". I can provide personal information as well as pictures of my existing credentials

Thank you in advance

Hello. I would like to apply for the Education Plan, but my university does not provide educational email. How can I get in touch with the Miro support? Thank you for your help.

Hi @Luisa Moreira ,

I converted your message into a support ticket and shared the next steps in my reply. Please send your student ID in the ticket to confirm your enrolment.

Hello, same here! I’d like to register for a student account please, but my institution doesn’t offer an email. Thank you!

Hello, same here! I’d like to register for a student account please, but my institution doesn’t offer an email. Thank you!

Hello @Alyona I am a student at IGNOU (ignou.ac.in), studying masters in education. Unfortunately, this is a government university and doesn’t offer dedicated email for all its students. However I can share necessary documentation, including ID card, kindly assist me with Student account access, thank you.

hi @Rudra Kaushik 

I converted your post into a support ticket. Someone from the team will reach out shortly to assist.

Cheers.

When did you submit your application? The Education Plan help center article mentions it can take up to 10 days for a response.

Also, does your college provide you with an email address at all? For example, @humber.ca or @georgebrown.ca - when I went to St. Lawrence, my address was @sl.on.ca (although, they now use stlawrencecollege.ca).

If you are currently not using your college email address on your Miro account, you could update your account profile email to your college email and apply again.

Hello! Have the same question as Aigul

I would like to apply for education plan, but my school doesnt have educational email address.

But I have a document(certificate)which school sends me, where they proved that I am a teacher.

What should I do? 
thanks in advance 

Hello! I want to apply for the educator plan, but I don’t have educational email address but I can provide proof of my affiliation with an educational institution as a student .How can I apply? 

Hi @Anna Ilina, 

I've convert this community post into a support ticket so the team can review your application. Please keep an eye on your inbox.

Я писала пост, прилагаю скрин аккредитации и фото с сайта меня в преподавательском составе. Пожалуйста рассмотрите возможность одобрения тарифного плана для преподавателей на этот аккаунт. Ссылка на действующий сайт школы https://nik4.edu.27.ru/?page=1

Hi! I want to apply for the educator plan,I don’t have educational email address but I can provide proof of my affiliation with an educational institution as a teacher. Could you help me please?

Hi @Kameli777,  

I've converted your message from this community post into a support ticket so the team can review your application. Please provide us with documents confirming your employment as a reply to the automated message you received.

Hello. I am a teacher from Ukraine but my school doesn’t have an educational email. Is it still possible for me to apply for the education plan?

Hi, I’d like to register for a student account please, but my institution doesn’t offer an email. But I do have an ID Card that can prove my enrollment in my university. Thank You!

Hi! this is student from South Korea.

My college friends are having nice experience with Miro. And they taught me how to apply the student plan.

so I made every information. I wrote my school account, I paid for my document and linked it. My first attempt was Feb 19 but I couldn’t get any message.

I’m always checking my school web mail, g-mail, and many other accounts: just in case. second attempt was Mar 4. I’m still starved for your check.

I hope this reply would make situation better.

Thank you!

Hi @heeme,

For us to check why you haven't received any updates yet, we'll need to know which email address you used to apply for the Education License. I'll convert your message into a support ticket and will reach out within it with some additional questions. Please keep an eye on the inbox your Community profile is connected to. 

Hi @Anna Zharkova,

Currently, having an email belonging to the educational institution domain is indeed needed to apply for the Education license. Since you don't have one, I'll convert this community post into a support ticket so the team can review your application. You can expect to get a reply from us in your inbox shortly. 

Hi!

I would like to apply for education plan, but my school doesn’t have educational email address.

But I have a document to prove I'm a student.

What should I do?