Hi, I’d like to register for a student account please, but my institution doesn’t offer an email. But I do have an ID Card that can prove my enrollment in my university. Thank You!

Hi @K Bowden,

The Community team isn't reviewing the applications; it's still handled by the Support team. This thread is for cases when something is preventing you from applying for the Education plan via this page: https://miro.com/education-whiteboard/. 

What is the alternative if our name is not listed on a public web page?

If you are employed by the educational institution and your name is not listed on its web page, you can provide any other document which validates your employment status.

Hello. I would like to apply for the Education Plan, but my university does not provide educational email. How can I get in touch with the Miro support? Thank you for your help.

Hello,

I am a high school student. Our school doesn't have a common email for students, so I use my @gmail.com. I would like to connect to Miro's "education plan". I can provide personal information as well as pictures of my existing credentials

Thank you in advance

Hi @Lucielle Lin,

Thanks for asking!

In this case, you could attach any other document that would confirm your enrollment, like a scan of your student ID or an acceptance letter to your application. 

Hello! I want to apply for the educator plan, but I don’t have educational email address but I can provide proof of my affiliation with an educational institution as a student .How can I apply? 

Hi @Bianca Traistar, I just sent a follow-up message to you in the ticket thread, please try replying to it with the file attached. Alternatively, feel free to upload it to the cloud storage of your choosing and share the link to the file in your reply. Don't forget to make sure the uploaded file can be opened by anyone with the link 

Hi @Alyona. For some reason the answer doesn’t go through, although I have tried several times. I tried attaching a picture/document.

Hi @Bianca Traistar, 

I've converted your message in community post into a support ticket so the team can review your application. Please provide us with documents confirming your enrollment as a reply to the automated message you received. 

Hello! I’d like to register for a student account, but my institution doesn’t offer an email. Let me know how we can proceed! Thanks!

Hi @Katherine Joyce,

Thanks for reaching out!

Educators of online schools and platforms are only eligible for the Education plan team if that institution is accredited by the local Department of Education and awarding an academic degree.

I'll convert your message into a support ticket so the team can review your application. Please send us the details confirming your educator's status as a reply via your inbox. 

Hello, I am a design mentor and educator for an online educational platform, but we are not issued email addresses. I can provide a link to the public profile which shows that I am on the team, but I would like to use the education plan to allow my students to use Miro and for me to create materials with them. I cannot use the form as it expects an educational email. 

Hi @Owl777, 

I've converted your message in community post into a support ticket so the team can review your application. Please send us the link to your school website where your role is mentioned as a reply via your inbox. 

Hi there, I want to get involved in the education plan, I do have an email address from my institution, but my university does not have a student profile page that can prove I’m a student.

What should I do?

But the information on my ID card is not written in English, will that be okay?

BTW, I did try to upload a picture on googledrive and paste the link on the education plan application form, but it couldn’t be submitted. I am sure that anyone who gets the link can view the attachment, so it is not a problem of authority, so why couldn’t I submit the form then?

Hello, same here! I’d like to register for a student account please, but my institution doesn’t offer an email. Thank you!

Hi @Lucielle Lin,

Thanks for asking!

In this case, you could attach any other document that would confirm your enrollment, like a scan of your student ID or an acceptance letter to your application. 

But the information on my ID card is not written in English, will that be okay?

BTW, I did try to upload a picture on googledrive and paste the link on the education plan application form, but it couldn’t be submitted. I am sure that anyone who gets the link can view the attachment, so it is not a problem of authority, so why couldn’t I submit the form then?

 

Feel free to attach the scan of ID even if it's not in English. In most cases the team will still be able to gatherer the needed details from it. 

The link to the document uploaded to GDrive works just fine for me, please make sure there are no spaces after the link.

If this won't help, please try completing the application in the Incognito or Private mode of your preferred browser. This is to rule out the possibility that the issue is caused by cache or some browser extensions. 

Hello, same here! I’d like to register for a student account please, but my institution doesn’t offer an email. Thank you!

Hello!  My university does not have an email address that ends in *.edu or *.k12. Can I provide a student ID to access the program.
I would love feedback, thanks.

Hi @Ilya_Karpenko,

Yes, you can! I've convert your message in community post into a support ticket so the team can review your application. Please send your student ID as a reply via your inbox. 

Hi @heeme,

For us to check why you haven't received any updates yet, we'll need to know which email address you used to apply for the Education License. I'll convert your message into a support ticket and will reach out within it with some additional questions. Please keep an eye on the inbox your Community profile is connected to. 

Hi! this is student from South Korea.

My college friends are having nice experience with Miro. And they taught me how to apply the student plan.

so I made every information. I wrote my school account, I paid for my document and linked it. My first attempt was Feb 19 but I couldn’t get any message.

I’m always checking my school web mail, g-mail, and many other accounts: just in case. second attempt was Mar 4. I’m still starved for your check.

I hope this reply would make situation better.

Thank you!

Hello @Alyona 

I have the same problem. I already applied for the education plan already a while ago. I also included the information as you mentioned + a google docs link to my proof of enrolment. But I haven't heard back from them yet.

Can you help me?

Hi @didaio, 

I've convert your message in community post into a support ticket so the team can review your application. Please keep an eye on your inbox.

Hey! I’d like to make my account into student account, but my institution doesn’t offer an email.