Windows App won't update

  • 18 January 2023
  • 3 replies
  • 41 views
J

Hi, maybe someone here can help me.

For the last months on opening the Windows App it has been requesting to relaunch the app for an update. But when clicking on “Relaunch now” it never does. The app restarts but obviously no update is happening.

Can anyone guess what the reason is or had experience with this issue? 

I find this a little bit irritating, even more as I can’t find a way to update the app manually.

 

 

3 replies

Kiron Bondale
Userlevel 7
Badge +6

@Johannes Kling -

Rather than try to troubleshoot this error, it might be easier to uninstall the app and install the latest version directly from the Miro website here: https://miro.com/apps/

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
J

Thank you, @Kiron Bondale, that makes sense. I have done as you suggested.

Robert Johnson
Userlevel 7
Badge +12

@Johannes Kling - If you experience any issues with the desktop app again, rather than uninstalling/reinstalling, you could first try resetting the application data by following these instructions:

https://help.miro.com/hc/en-us/articles/360017572854-Desktop-app#How_to_reset_the_app_data

Visual Thinker | Volunteer Community Moderator

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