Unable to re-order frames in ios

  • 27 July 2020
  • 4 replies

Userlevel 1

I read the topic on Frames and I see the instructions for changing the order of frames. I can’t seem to get it to work on my iPad. I’ve tried to tap and hold on a frame in the list, expecting that I’ll be able to drag it up or down. But nothing happens. Am I doing something wrong?

4 replies

Userlevel 7
Badge +5

Hi @Todd Webb,

Looks like unexpected behavior, but I’d still consult with the Support team. I am converting this post into a ticket. The support agents will reply to you via email.

Is there an update on this? I’m experiencing the same problem of being unable to reorder frames on my iPad.

Userlevel 1

Same problem here. Any news, anyone?

Userlevel 7
Badge +12

This appears to be expected behaviour as per the following in the Frames Help Center article:

The above article was update three days ago, so perhaps that note was the update.