I’d suggest contacting Miro support directly for this. I’ve been teaching a course the last three days where the learners were all adding text in stickies, text boxes and shapes and I never saw this behavior so it may be specific to your team member’s environment.

Dear Kiron, many thanks for your reply. Would you please tell how can I contact Miro support directly? I could find the link or any details about it that is why I left here the message hoping to get any hint.

@Daria Khomyakova -

this is the direct link to the support form: https://miro.com/contact/support/?utm_source=community&utm_medium=referral

Can you provide a little more detail about the issue - is the team member still experiencing it? How are they accessing Miro (e.g. through a browser and if so, which browser) and have they tried an alternate access method to see if the same behavior recurs?

Kiron

@Kiron Bondale 

Thank you for the link and support in this issue. I forwarded the problem to them.

The member uses Yandex browser. I asked her to check another one.

Daria.