I have many boards on different accounts and I see the same lag. I tried to move frames, stickers, tables, mindmaps, shapes, it just randomly happens to any of the elements on a board. When I try to drag it to another place, it moves, but the moment I release it, it bounces back to where it was. None of the elements are locked. They are just stuck in random places. Does anybody know what I can do about it? It’s really annoying and frustrating.
[RESOLVED] Some objects are stuck at the same place and won't move
Userlevel 2
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Same here. Please fix.
I have observed something similar.
- User A copies and pastes a note
- They cannot edit or move that note
- No other use can edit or move that note
- The note is not showing as locked, nor is the frame containing it
In some cases, User A can edit and move, but no one else can.
Also, adding a note to a frame that I just created results in the not disappearing. Very weird.
This is true for users running Chrome, Firefox, whatever the Microsoft one is, on Windows and Mac. So clearly not device specific. When I searched this forum it appears that this is a problem that has affected many users overtime under varied and random conditions which is worrying because it means this problem is harder to replicate and fix.
Any updates appreciated as you look pretty stupid as a facilitator when Miro randomly stops behaving like it has up until now.
(No need to paste a “We’re sorry” comment, just let me know when it’s fixed, thanks team!)
I have many boards on different accounts and I see the same lag. I tried to move frames, stickers, tables, mindmaps, shapes, it just randomly happens to any of the elements on a board. When I try to drag it to another place, it moves, but the moment I release it, it bounces back to where it was. None of the elements are locked. They are just stuck in random places. Does anybody know what I can do about it? It’s really annoying and frustrating.
I have exactly the same problem that you describe.
And no matter if I open the File via browser, via Mac App or via Mobile App – the same behaviour occurs on random object.
Userlevel 7
+6
The Kanban board issue with “stuck” cards has been isolated to that object and has been reproduced by a number of folks over the past year. The issue you are experiencing appears to be a new one.
Do you see the same behavior if you try using the Miro desktop app?
If you are able to consistently reproduce it, I’d recommend opening a support request with Miro and send them a link to a Loom (or other solution) video where you show the behavior occurring. You can open a support request here: Submit a request – Miro Support & Help Center
Kiron
Userlevel 2
I tried everything and these methods literally never worked for me. I also found that people had the same issue before with Kanban and there was no solution for that. Now it’s happens with any element. I can’t edit/ move/ delete the elements that are stuck.
Userlevel 7
+6
Are you accessing Miro via a browser? If so, can you try clearing the cache and browser history and then stop and restart your browser and see if the issue recurs?
Kiron
When I try to change mind map it doesn’t work at all.
It isn’t locked but I cannot move, add new node, change text.
How can I solve this problem?
I’m using Mac OS Big Sur 11.6, Chrome 94.0.4606.61.
(In secret mode it doesn’t work too)
please watch the video from 13seconds
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