Problem with pictures on the board

  • 5 September 2022
  • 1 reply
  • 56 views

When I try to move pictures on the board, they don’t move at once as I press the left button an start moving them. The cursor moves, but the picture doesn’t move, it needs up to 5-10 seconds to move from one part of the board to another, Th Internet connection is Ok, other functions work well. 


1 reply

Userlevel 7
Badge +6

@OlgaPanasevich -

A couple of things to check are:

  1. Can you verify that your navigation settings are set for the correct device (e.g. mouse or trackpad)?
  2. What happens if you try to access the board and those images using a different Miro access method (e.g. desktop app instead of browser, different browser)?

Also, how “big” (density, image-size wise) are these images? If the board is very big, there might be some latency with refreshing or redrawing...

Kiron

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