Hi everyone,
whenever I try to export my board to a jpg all I get is a blank page OR only a small part of my board. What could be the problem? The PDF export works just fine.
I am on a paid subscription
Thanks in advance for any guidance
Best,
Joanna
+12
Example - when I select Export this board → Save as image, I see:
Which results in:
Are you seeing this “board selection area” when selecting Save as image?
More information on this in the How to export your board Help Center article:
Hi! I wanted to echo Joanna’s question because I’m experiencing a similar issue, except I’m having trouble with both the “save as image” and “save as .pdf” options.
When saving as an image, there’s the option to select part of the board (which I did), but the saved image only displays a piece of what I selected and it is not centered.
When saving as a .pdf, the same thing happens. Even though all of the contents are centered in a frame, the saved .pdf shows contents that are cut-off and not centered. It’s strange because I wasn’t having issues with this yesterday and it’s the same board.
Thank you for your time!
+12
I will convert your comment into a Miro support ticket.
It would be helpful if you could please let us know what the Miro support team tells you.
In the future, you can open a ticket from your Miro dashboard by following the steps in this artcle:
+6
I just did a test with a course board I will be using tomorrow which has multiple frames of different sizes and the high quality PDF export worked as expected.
Kiron
Hello,
Thanks
Export Frame vs Export Board
I am experiencing the issue when I export frames.
Exported frames show up as blank jpgs.
Thank you
+12
Also, can you do a screen recording of your exact steps, so we can see the steps and unexpected results of a blank JPG?
To avoid exposing confidential/sensitive information, you could
Loom is free and quite easy to use to create and share screen recordings.
+12
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