I was charged for seat after plan cancellation

  • 12 March 2021
  • 2 replies
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Hi!

Today I cancelled the consultant plan. There was one team member in my team that I wasn’t aware of. After plan cancellation I was charged additional $9 for the seat [sic!!!] I cancelled the subscription because I didn’t want to pay anymore 🙂 Moreover, my plan is still valid for 5 more days. It does not make much sense for me. When you cancel subscription you are not able to edit some of your boards. I would expect that any team members would be just removed / lose access to the boards using the similar logic. I don’t really understand why I was charged 

Kiron Bondale 3 years ago

@Kasia Malkiewicz -

I’d recommend contacting Miro support for this concern here: Submit a request – Miro Support & Help Center

Kiron

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Userlevel 7
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@Kasia Malkiewicz -

I’d recommend contacting Miro support for this concern here: Submit a request – Miro Support & Help Center

Kiron

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Thank you Kiron, I’ll contact the support.