Question

Charged for Free Account

  • 14 November 2022
  • 3 replies
  • 63 views

Hi,

I’m on a free Miro account and just looked at my bank statement and Miro has been charging me for every month since February this year.

Sorry for posting this here as I couldn’t seem to find a way to for a free member (who is paying) to contact anyone in customer service.

Is there a way I can contact customer service to find out what is going on here.

Cheers

 


3 replies

Userlevel 7
Badge +6

@Tony Gruebner -

You can open a support request here for this issue: Submit a request – Miro Support & Help Center

Kiron

I was charged 232 dollars after canceling  my free trial!

Userlevel 4
Badge

@ANGELICA GARCIA HURTADO 

I replied on the other thread you posted on. So sorry to hear about this issue; I have created a support ticket to have someone reach out to you.

 

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