Cannot not login with Miro Desktop Client with Azure SSO and Conditional Access restrictions

  • 1 October 2021
  • 3 replies

Hi miro team,

we use the Condtional Access feature, that only allows to pass SSO, when the device is a company known device. Web access works great, means Edge is able to pass on all details needed. Below you can see the device ID is missing. But the Miro Desktop Client, does not send all the details during the authentication process.

currently we only stick to the web version, but maybe its useful for you to know.

3 replies

Userlevel 4

Hi @René Herrmann,

Thank you for your question! We’ve converted your post into a ticket because this particular case requires further investigation. Rest assured soon you will be approached by Technical Support Team!

Hi @Nick_Miro,

I run into the same problems with the Condtional Access feature in our company. I like using the app more so I’d really appreciate Miro approaching this.
The ticket is now over a year old: is there still hope and can I rest assured? ;-)

Userlevel 4

Hi @Miro_Joe! I’ve just sent you an email :)