Question

Cancel Free Trial

  • 2 May 2024
  • 7 replies
  • 109 views

Hi There, 

I just clicked on the free trail 14 days on business plan. I m a student and I want this trail to end. I don't found Andy button to cancel the subscription in the billings. Help!


7 replies

Userlevel 7
Badge +12

@huu - If you:

  1. go here → https://miro.com/app/settings/user-profile/,
  2. select your team space, you should then see Billing, and at the bottom a Cancel subscription action.

Have you reviewed the How to cancel your subscription help center article? It appears to be quite thorough with the steps.

 

Userlevel 5
Badge

@huu  If you like Miro but as a student just can’t deal with the cost, there is an education license that is available:

https://help.miro.com/hc/en-us/articles/360017730473-Education-Plan#How_to_apply_for_an_Education_account

I think it gives you a bit more power than a free account.

Userlevel 7
Badge +12

@huu  If you like Miro but as a student just can’t deal with the cost, there is an education license that is available:

https://help.miro.com/hc/en-us/articles/360017730473-Education-Plan#How_to_apply_for_an_Education_account

I think it gives you a bit more power than a free account.

@Kenneth Ritley beat me to it 😉. Yes, as a student, you could apply for a free 10-license Education Plan! Check out the link above.

The Education Plan does come with more features than a Free Plan - you can check out all of the differences in the Plans and features available help center article.

@huu  If you like Miro but as a student just can’t deal with the cost, there is an education license that is available:

https://help.miro.com/hc/en-us/articles/360017730473-Education-Plan#How_to_apply_for_an_Education_account

I think it gives you a bit more power than a free account.

Except that it’s impossible to cancel the plan. The cancellation button is not working and nobody is replying my email. There’s no way to cancel the plan!!!!!!!! @Kenneth Ritley  @Robert Johnson  @huu 

Userlevel 7
Badge +12

@Maxine Chan - Since you currently have a paid subscription, you should be able to create a support ticket by following these instructions from the dashboard of your paid/trial team space.

Please reply back here if you do not have the Contact support option as per the below screenshots.

Try this:

1.

 

2.

 

3.

 

4.

 

That should load the support form for you.

@Robert Johnson Tried few times and still nobody replied. 

Userlevel 7
Badge +12

I will PM you 

Reply