I have the same issue: pdf looks like this:

@Cathline Marshall & @Simon.Harris -

There might also be occasional latency in rendering detailed images - for example, there were some performance “hiccups” this morning which led to certain images in one of my boards remaining blurry for a while but the loading “meter” (the blue circle) did show up when that happened so I knew they were still rendering.

If this is happening ALL the time, that definitely sounds like a support call might be in order...

Kiron

I am using MIRO with my new Macbook Pro and Big Sur. Whether I use the on-line Chrome version or the desktop version, my images are showing up blurry. I am using PPT slides, positioning them, and making notes. When I place them, they are clear as a bell. When I come back after closing and re-opening the application they are blurry. I don’t think it is a latency problem; no amount of waiting seems to change the result. I am not getting a little blue circle either. What’s happening? How can I correct it? I have done a “Refresh Current Tab” with no change. I can re-insert a ppt slide that is perfectly clear, come back awhile later, and it will be blurry as well. 

Maybe there is an answer to this already - but should I really create all powerpoints to PDF before I can actually read the slides in MIRO? - Another way of asking: is there any way I can improve the slide quality when copy/pasting directly?

/C

Is there any reaction on this issue? This is my first task on Miro ever and I’m about to shut it down forever… 

I have the same issues as well

I have the same issue since this morning when pasting PowerPoint Slides. It has not happened before but now nothing seems to fix the blurriness.

@Simon.Harris Thanks for getting back to me. I noticed on some of my colleague's boards as well that the images are blurry at any magnification. I will figure it out! Thanks again.

I have the same issue: pdf looks like this:

 

This is the closest to my issue. As I’m zooming in and out, it’s relatively clear, then when I stop, the image becomes more distorted. This distortion is random, and different every time I zoom out then in. This does not happen with images or native Miro elements, but does happen with PDFs and PPTs.

I have the same issue. Since several month. Please help

I have the same issue: pdf looks like this:

 

This is the closest to my issue. As I’m zooming in and out, it’s relatively clear, then when I stop, the image becomes more distorted. This distortion is random, and different every time I zoom out then in. This does not happen with images or native Miro elements, but does happen with PDFs and PPTs.

Having the same issue. Dissapointed that this hasn’t been addressed

Same problem here on the iPad either in the app or the web. 

Hi @Cathline Marshall 

You probably need to say a bit more if a solution is to be forthcoming

If i drop a pdf on a board there are 2 dynamics - how big I expand it to be by resizing using a drag on the corners and the zoom level of the board.

In all cases I can resize and zoom in to the point where i get a super sharp result. At 400% I can resize the pdf down to illegible but I can resize up to sharp - pretty much the same at 1%

a pdf will be different to a jpg as pdf will always have potential to render sharp. With a jpg that has a sharp render at some balance i can get sharp results all the way from 1% to 400% 

Works in the app and a browser for me

Obviously your milage is varying - perhaps you can explain a little more 

same issue this morning. please advise...

Same here.  Put PDFs of slides in yesterday evening, looked fine - high res & crispy.  This morning they are burry even after a refresh tab.  Working off the app on MacBook Pro using 10.15.7 (19H524).  I get latency but this has been 15 minutes now.

I have a workshop today with clients, and it would be lovely to have something to tell them when the slides don’t resolve for them - this thread seems to suggest there is nothing.  

I literally can not read text.

Feature request: Contextual menu selection that allows one to refresh just the import highlighted (bonus: multiple at a time).  Or just fix the latency (is it latency if it never seems to resolve?)

I have the same problem as described by @Ed Zinkiewicz.

Thanks Cathline.

edz

I still haven’t figured out an answer, Ed. Still often have the same problem. Miro, can you please chime in?

Thank you.

-cathline

@Kiron Bondale Thanks for your note! Will do.

cathline

This blur problem is still happening. Why no response from Miro??????

I was thinking of subscribing to Miro, but there’s no way I will do so when they’re not responding to this issue.

Getting low-res images on exported small size pdf’s as well.

I tried ‘zooming’ in and out as suggested to let them render, but it doesn't help.

I’ve noticed several different file sizes exported as well;

12, 13, 18, 30MB - all the same miro board, and ‘small’ export pdf. 

Peoples.  I imported my pdf to gimp (latest version) got the image as crisp as I could, exported as a png on the highest quality I can and then imported to Miro.  This has helped I don’t get the missing bits of text any more.  The png is bigger on import than the pdf and could probably be even bigger with the right amount of mucking around in gimp.  I can zoom in, but getting in really close then makes the image a bit on the blurry side.  It’s enough to fix my problem for tomorrow.

It is only 1 x 1 page PDF, so not too much mucking around.  Not a real work around for multiple documents though :(

anything new on this, I am having this problem with a pdf.  It is unsuable and I will need to enter all that data and flow charting in by hand?  Thats a BIG job!

Is there a fix?

Me too

Same issue please help!