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Blurry images

  • 25 August 2020
  • 34 replies
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34 replies

S

I have the same problem as described by @Ed Zinkiewicz.

E
Userlevel 1

Thanks Cathline.

edz

 

C
Userlevel 1

I still haven’t figured out an answer, Ed. Still often have the same problem. Miro, can you please chime in?

Thank you.

 

-cathline

E
Userlevel 1

I am using MIRO with my new Macbook Pro and Big Sur. Whether I use the on-line Chrome version or the desktop version, my images are showing up blurry. I am using PPT slides, positioning them, and making notes. When I place them, they are clear as a bell. When I come back after closing and re-opening the application they are blurry. I don’t think it is a latency problem; no amount of waiting seems to change the result. I am not getting a little blue circle either. What’s happening? How can I correct it? I have done a “Refresh Current Tab” with no change. I can re-insert a ppt slide that is perfectly clear, come back awhile later, and it will be blurry as well. 

C

Maybe there is an answer to this already - but should I really create all powerpoints to PDF before I can actually read the slides in MIRO? - Another way of asking: is there any way I can improve the slide quality when copy/pasting directly?

/C

C
Userlevel 1

@Kiron Bondale Thanks for your note! Will do.

 

cathline

Kiron Bondale
Userlevel 7
Badge +6

@Cathline Marshall & @Simon.Harris -

There might also be occasional latency in rendering detailed images - for example, there were some performance “hiccups” this morning which led to certain images in one of my boards remaining blurry for a while but the loading “meter” (the blue circle) did show up when that happened so I knew they were still rendering.

If this is happening ALL the time, that definitely sounds like a support call might be in order...

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
C
Userlevel 1

@Simon.Harris Thanks for getting back to me. I noticed on some of my colleague's boards as well that the images are blurry at any magnification. I will figure it out! Thanks again.

 

Simon.Harris
Userlevel 4

Hi @Cathline Marshall 

You probably need to say a bit more if a solution is to be forthcoming

If i drop a pdf on a board there are 2 dynamics - how big I expand it to be by resizing using a drag on the corners and the zoom level of the board.

In all cases I can resize and zoom in to the point where i get a super sharp result. At 400% I can resize the pdf down to illegible but I can resize up to sharp - pretty much the same at 1%

a pdf will be different to a jpg as pdf will always have potential to render sharp. With a jpg that has a sharp render at some balance i can get sharp results all the way from 1% to 400% 

Works in the app and a browser for me

Obviously your milage is varying - perhaps you can explain a little more 

https://www.linkedin.com/in/simonharrispmp

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