Same here.  Put PDFs of slides in yesterday evening, looked fine - high res & crispy.  This morning they are burry even after a refresh tab.  Working off the app on MacBook Pro using 10.15.7 (19H524).  I get latency but this has been 15 minutes now.

I have a workshop today with clients, and it would be lovely to have something to tell them when the slides don’t resolve for them - this thread seems to suggest there is nothing.  

I literally can not read text.

Feature request: Contextual menu selection that allows one to refresh just the import highlighted (bonus: multiple at a time).  Or just fix the latency (is it latency if it never seems to resolve?)

I have the same issue since this morning when pasting PowerPoint Slides. It has not happened before but now nothing seems to fix the blurriness.

I have the same issues as well

I have the same problem as described by @Ed Zinkiewicz.

Thanks Cathline.

edz

I still haven’t figured out an answer, Ed. Still often have the same problem. Miro, can you please chime in?

Thank you.

-cathline

I am using MIRO with my new Macbook Pro and Big Sur. Whether I use the on-line Chrome version or the desktop version, my images are showing up blurry. I am using PPT slides, positioning them, and making notes. When I place them, they are clear as a bell. When I come back after closing and re-opening the application they are blurry. I don’t think it is a latency problem; no amount of waiting seems to change the result. I am not getting a little blue circle either. What’s happening? How can I correct it? I have done a “Refresh Current Tab” with no change. I can re-insert a ppt slide that is perfectly clear, come back awhile later, and it will be blurry as well. 

Maybe there is an answer to this already - but should I really create all powerpoints to PDF before I can actually read the slides in MIRO? - Another way of asking: is there any way I can improve the slide quality when copy/pasting directly?

/C

@Kiron Bondale Thanks for your note! Will do.

cathline

@Cathline Marshall & @Simon.Harris -

There might also be occasional latency in rendering detailed images - for example, there were some performance “hiccups” this morning which led to certain images in one of my boards remaining blurry for a while but the loading “meter” (the blue circle) did show up when that happened so I knew they were still rendering.

If this is happening ALL the time, that definitely sounds like a support call might be in order...

Kiron

@Simon.Harris Thanks for getting back to me. I noticed on some of my colleague's boards as well that the images are blurry at any magnification. I will figure it out! Thanks again.

Hi @Cathline Marshall 

You probably need to say a bit more if a solution is to be forthcoming

If i drop a pdf on a board there are 2 dynamics - how big I expand it to be by resizing using a drag on the corners and the zoom level of the board.

In all cases I can resize and zoom in to the point where i get a super sharp result. At 400% I can resize the pdf down to illegible but I can resize up to sharp - pretty much the same at 1%

a pdf will be different to a jpg as pdf will always have potential to render sharp. With a jpg that has a sharp render at some balance i can get sharp results all the way from 1% to 400% 

Works in the app and a browser for me

Obviously your milage is varying - perhaps you can explain a little more