New Miro user here….so, hopefully not a dumb question.

As I try to create a new Azure ticket through Azure cards, the assignee field is not finding names to return for selection, no matter how I type in the name. 

I have tried first name, last name;  email address; even just one letter, but I continue to get “No Users Matched”. 

The Azure ticket will create, but I cannot get the assignee to fill in from the Miro board creation. 

Help, please