About "Privacy Policy" and "the Customer Data Processing Addendum"

  • 10 January 2023
  • 2 replies


We are currently confirming the terms and conditions. We have a few questions that we would like to ask.
We have two questions regarding the content of the "Privacy Policy"(https://miro.com/legal/privacy-policy/)

Regarding the following statement in "4. how we use your personal data", for what specific purposes will the data be used?

 To develop, test and provide search, learning and productivity tools and additional features. Miro tries to make the Services as useful as possible. For example, we make Services suggestions based on historical use and predictive models, identify organizational trends and insights, customize your experience of the Services, or to create new features and products

Regarding the following statement in the same section "6. How we share and disclose personal data", for what specific purposes is the information shared?

Partners. We may share personal data with developers, partners and others we engage to create Miro applications and/or integrating Miro features.

We also have the following questions about the Customer Data Processing Addendum (https://miro.com/legal/customer-data-processing-addendum/).

How many hours will it take for you to contact the customer specifically regarding "6. Security Incidents"?

Thank you for your support.

2 replies

Userlevel 7
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@Ryuichiro Okamoto -

These questions are best directed to Miro support, so I’d recommend opening a support request here: Submit a request – Miro Support & Help Center


@Kiron Bondale 

Thanks for your response!

I will inquire with "Submit a request - Miro Support & Help Center".