Ability to copy board to external account on Free plan no longer exists?

  • 21 January 2024
  • 3 replies
  • 35 views
J

I’m on the free plan, created a board with a full org chart for my church, I want to transfer this board to a Miro account that the church created, but it seems that Miro has removed that capability? Please let me know if there is still a way to do this? 

I was relying on the ability to do this from this official help file, but the screen Permission options no longer match any of the screen shots in the help file, with all the Copy-related permissions now removed: https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings

I also found this Community article which also contains instructions that no longer match what’s available in the Miro application: https://community.miro.com/ask-the-community-45/copying-boards-to-another-account-4658?tid=4658&fid=45

Can anyone help me?

3 replies

Robert Johnson
Userlevel 7
Badge +12

@Jeff Eusebio - I have a few questions:

  1. Are you a member of both teams?
  2. Are you trying to move a board to another team or duplicate the board to another team while signed in as a member of the destination team?
  3. Can you shared screenshots of what you are seeing?

the Copy-related permissions now removed: https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings

I will point out that the content copy permissions – as far I can remember – were never present on a board that is in a Free Plan as the settings in that screen only pertain to paid/Education plan features, e.g., editing visitors/content copy. Nonetheless, any board that is in a Free Plan team should be able to be copied/duplicated by any other registered Miro user.

For example, here is a board in one of my Free Plan teams that is set to “Anyone with the link → Can view”. You should be able to duplicate it.

https://miro.com/app/board/uXjVNb4KgC0=/

Visual Thinker | Volunteer Community Moderator
J

Oh genius! I see it is super easy to duplicate a board once you’ve made it public with “Anyone with the link → Can View”. Thank you for the simple example, that worked perfectly.

The root cause of my confusion is that the person I wanted to make a copy of the board I had already given Edit access to. This invited her to my team, so when she duplicated the board, it duplicated the board within our team, and there was no way for her to duplicate the board to her own content. 

Therefore, to fix, I’ll just kick her off the team, and then have her duplicate the board. So easy!

Thank you!

Robert Johnson
Userlevel 7
Badge +12

@Jeff Eusebio - Glad to hear that you got it sorted :)

A quick note re:

The root cause of my confusion is that the person I wanted to make a copy of the board I had already given Edit access to. This invited her to my team, so when she duplicated the board, it duplicated the board within our team, and there was no way for her to duplicate the board to her own content. 

Once she duplicated the board, she would have been the owner of the new board and could have used the Move to team action to move the board to any team that she is a member of.

 

Visual Thinker | Volunteer Community Moderator

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